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11-01-2021
| | Senior Member | | Join Date: Nov 2010
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Activity: 0% Longevity: 77% | |  New account permanently suspended after first item listed
Hi, i opened a brand new account about 20 days ago. Today registered it to managed payment and listed a plastic item container as used state for 19 eur buy it now. The account is all in my friend details and all is real, bank account in his name aswell. eBay databases never saw before his details
After one hour i found it permanently banned.
Now, there is any chance to get back?
Last edited by dano; 11-01-2021 at 01:55 PM.
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The complete step-by-step guide to get back to selling today!
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11-01-2021
|  | Executive [VIP] | | Join Date: Apr 2013
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Activity: 27% Longevity: 63% | | Re: New account permanently suspended after first item listed
Certainly worth trying
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11-01-2021
| | Junior Member | | Join Date: Sep 2019
Posts: 20
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Activity: 0% Longevity: 26% | | Re: New account permanently suspended after first item listed
That's standard procedure nowadays, just call them, explain your business model, they will ask where you get the items, how you ship them and how many you intend to sell and all sorts of related questions beside personal details. once you explain everything, your account will get reinstated.
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11-01-2021
|  | Executive [VIP] | | Join Date: Aug 2008
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Activity: 19% Longevity: 91% | | Re: New account permanently suspended after first item listed
A suspension after the first listing is usually a simple matter to resolve and get the acct reinstated.
Contact them via live chat and answer their questions - those are usually pretty basic and related to the items your selling and you selling plans.
__________________ AGED SUPER HIGH LIMIT ACCOUNTS: 10,000/$1,000,000 and 25,000/$500,000 |
11-02-2021
| | Junior Member | | Join Date: Oct 2021
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Activity: 0% Longevity: 14% | | Re: New account permanently suspended after first item listed
Your information is probably flagged from a previous ban., or Device ID/IP address.
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11-02-2021
| | Senior Member
Threadstarter
| | Join Date: Nov 2010
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Activity: 0% Longevity: 77% | | Re: New account permanently suspended after first item listed
Call them, account active again. They needed to confirm by phone all personal details and ask what is my future business plan with that account, obv i little lied
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11-02-2021
| | Executive [VIP] | | Join Date: Aug 2008
Posts: 9,930
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Activity: 19% Longevity: 91% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by dano  Call them, account active again. They needed to confirm by phone all personal details and ask what is my future business plan with that account, obv i little lied | Exactly as I said 
__________________ AGED SUPER HIGH LIMIT ACCOUNTS: 10,000/$1,000,000 and 25,000/$500,000 |
11-02-2021
| | Senior Member
Threadstarter
| | Join Date: Nov 2010
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Activity: 0% Longevity: 77% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by slokor Exactly as I said | Yes it is! They need definitely to update their "ban" system
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11-02-2021
|  | Executive [VIP] | | Join Date: Dec 2014
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Activity: 26% Longevity: 54% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by dano Yes it is! They need definitely to update their "ban" system | Be careful it can get suspend again after you list itsm again and this time no way to get account back
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11-03-2021
| | Senior Member
Threadstarter
| | Join Date: Nov 2010
Posts: 588
Thanks: 27
Thanked 72 Times in 63 Posts
Activity: 0% Longevity: 77% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by e2free Be careful it can get suspend again after you list itsm again and this time no way to get account back | They tell me is usual now....so i think they should update their email system, many people could renounce to appeal
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11-03-2021
|  | Executive [VIP] | | Join Date: Dec 2009
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Activity: 100% Longevity: 83% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by dano They tell me is usual now....so i think they should update their email system, many people could renounce to appeal | An agent said that? Well at least you got the account back in order |
11-04-2021
| | Senior Member
Threadstarter
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Posts: 588
Thanks: 27
Thanked 72 Times in 63 Posts
Activity: 0% Longevity: 77% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by rsot An agent said that? Well at least you got the account back in order | yes the agent on phone told me that
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11-04-2021
| | Junior Member | | Join Date: Oct 2021
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Activity: 0% Longevity: 14% | | Re: New account permanently suspended after first item listed
Dude you have a great friend lol
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11-06-2021
| | Senior Member
Threadstarter
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Posts: 588
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Activity: 0% Longevity: 77% | | Re: New account permanently suspended after first item listed
UPDATE
After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.
How can be possible? 2 days ago was all ok LOL
I hope to find a thinking rappresentative quickly
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11-06-2021
| | Executive [VIP] | | Join Date: Dec 2014
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Activity: 26% Longevity: 54% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by dano UPDATE
After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.
How can be possible? 2 days ago was all ok LOL
I hope to find a thinking rappresentative quickly | Quite normal
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11-06-2021
| | Senior Member | | Join Date: Apr 2016
Posts: 2,809
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Activity: 88% Longevity: 46% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by dano UPDATE
After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.
How can be possible? 2 days ago was all ok LOL
I hope to find a thinking rappresentative quickly | this is business as usual on ebay now but you can just open more new accounts with the same details. second suspension is indefinite , no point to ask for reinstatement anymore
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11-07-2021
| | Executive [VIP] | | Join Date: Dec 2009
Posts: 76,081
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Activity: 100% Longevity: 83% | | Re: New account permanently suspended after first item listed
Quote:
Originally Posted by dano UPDATE
After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.
How can be possible? 2 days ago was all ok LOL
I hope to find a thinking rappresentative quickly | If you have the time and energy, might as well re-try while opening new accounts
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11-08-2021
| | Junior Member | | Join Date: May 2013
Posts: 103
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Activity: 0% Longevity: 63% | | Re: New account permanently suspended after first item listed
hm... same issue here now!
Almost every new acct suspended.
Not a rookie here either, ran over 500 accts, but now its getting real difficult.
Anybody have any insight?
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11-08-2021
| | Senior Member | | Join Date: Apr 2019
Posts: 452
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Activity: 0% Longevity: 29% | | Re: New account permanently suspended after first item listed
Could it be just this time of the year?
Account creation has never been easy in November and December as extra scrutiny is in place to prevent Christmas scammers during the busy shopping season.
Just a thought...
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11-09-2021
| | Executive [VIP] | | Join Date: Apr 2013
Posts: 20,092
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Activity: 27% Longevity: 63% | | Re: New account permanently suspended after first item listed
It maybe worth really outlining your steps so that we can see what method your using and payment able to pinpoint the issue
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11-16-2021
| | Junior Member | | Join Date: Nov 2021
Posts: 2
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Activity: 0% Longevity: 14% | | Re: New account permanently suspended after first item listed
Hi, ebay closes my accounts after the first post, I don't do anything wrong, I don't understand why. Ebay doesn't give any explanation. What can I do. besides calling them?
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11-16-2021
| | Executive [VIP] | | Join Date: Dec 2014
Posts: 3,323
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Activity: 26% Longevity: 54% | | Re: New account permanently suspended after first item listed
Keep contacting with them
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