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-   -   EBay UK say they’re holding funds indefinitely? (https://www.aspkin.com/forums/ebay-suspensions/150839-ebay-uk-say-they-re-holding-funds-indefinitely.html)

r933 08-01-2023 05:20 AM

EBay UK say they’re holding funds indefinitely?
 
So eBay UK are telling me they’re holding my funds indefinitely due to being unable to verify my information that was provided?

They’re now just closing chats on me, how are they allowed to do this?

“ Due to not being able to verify the information that was provided, any funds not already paid out will be retained by eBay as required by law.”

agent006140 08-01-2023 06:50 AM

Re: EBay UK say they’re holding funds indefinitely?
 
if it is a stealth account,why bother to speak to someone who does not exist?

r933 08-01-2023 10:10 AM

Re: EBay UK say they’re holding funds indefinitely?
 
Quote:

Originally Posted by agent006140 (Post 1222873)
if it is a stealth account,why bother to speak to someone who does not exist?

Great input

murdered_by_ebay 08-01-2023 10:43 AM

Re: EBay UK say they’re holding funds indefinitely?
 
paypal has been doing the same though

degsey69 08-02-2023 02:55 AM

Re: EBay UK say they’re holding funds indefinitely?
 
Looks like you have lost it, it is important to have a good ID lined up with docs when you open a stealth account.

rsot 08-02-2023 06:37 AM

Re: EBay UK say they’re holding funds indefinitely?
 
OP, did you violate any TOA?

r933 08-03-2023 04:48 AM

Re: EBay UK say they’re holding funds indefinitely?
 
Quote:

Originally Posted by rsot (Post 1222953)
OP, did you violate any TOA?

No, I did not.

They asked me to send my verification again, and I ignored because the account was suspended. Now they’re saying as they’re unable to verify, they’re able to keep the funds.

rsot 08-03-2023 07:03 AM

Re: EBay UK say they’re holding funds indefinitely?
 
Quote:

Originally Posted by r933 (Post 1223028)
No, I did not.

They asked me to send my verification again, and I ignored because the account was suspended. Now they’re saying as they’re unable to verify, they’re able to keep the funds.

Clearer - so that step needs to be done

Automasters 08-03-2023 03:33 PM

Re: EBay UK say they’re holding funds indefinitely?
 
It's the UK, nuff said

csproo 08-04-2023 12:06 PM

Re: EBay UK say they’re holding funds indefinitely?
 
Quote:

Originally Posted by r933 (Post 1222870)
So eBay UK are telling me they’re holding my funds indefinitely due to being unable to verify my information that was provided?

They’re now just closing chats on me, how are they allowed to do this?

“ Due to not being able to verify the information that was provided, any funds not already paid out will be retained by eBay as required by law.”

Usually, after 2 months, eBay will send the money back to the linked bank account.

r933 08-05-2023 07:04 AM

Re: EBay UK say they’re holding funds indefinitely?
 
Quote:

Originally Posted by rsot (Post 1223041)
Clearer - so that step needs to be done

There’s no where to upload the documents, and eBay support are being useless saying just do it through my account. However, I can’t access that as the account is suspended.


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