When you get suspended from selling sometimes they still allow for buying. Is that not possible the inverse? I have to imagine getting suspended from buying is pretty hard, unless you're doing chargebacks.
I don't see why you cannot speak to trust & safety and at the very least have you blocked on the buying side with ability to sell? If its a 15 year old account with active selling history usually they will be forgiving.
I called and must have spoke to about 20 agents, most say they can't help and hang up. One of these people said they were ebay trust and safety, was a US guy and he can't help but tells me to have a blessed day and goodbye lol.
A couple agents seemed to genuinly want to help and claimed they filed some sort of appeal that if successful I would hear back in 3 days of course 3 days passed and I hear nothing and am still banned. I am not convinced there was any appeal and it was just a different tactic used to make me give up as these times when they 'filed the appeal' I was on the phone about 20 mins just waiting for them to do their thing and 'check things on my account' etc. So yeah banned from buy and sell.
I don't believe it's possible to get this account unbanned. Gave up on it now. I just made a new account and no problems so far!
Last edited by sadbay; 04-09-2024 at 05:37 PM.
The complete step-by-step guide to get back to selling today!
I called and must have spoke to about 20 agents, most say they can't help and hang up. One of these people said they were ebay trust and safety, was a US guy and he can't help but tells me to have a blessed day and goodbye lol.
A couple agents seemed to genuinly want to help and claimed they filed some sort of appeal that if successful I would hear back in 3 days of course 3 days passed and I hear nothing and am still banned. I am not convinced there was any appeal and it was just a different tactic used to make me give up as these times when they 'filed the appeal' I was on the phone about 20 mins just waiting for them to do their thing and 'check things on my account' etc. So yeah banned from buy and sell.
I don't believe it's possible to get this account unbanned. Gave up on it now. I just made a new account and no problems so far!
you gave it a solid effort - that's a lot of agent cycling
I called and must have spoke to about 20 agents, most say they can't help and hang up. One of these people said they were ebay trust and safety, was a US guy and he can't help but tells me to have a blessed day and goodbye lol.
A couple agents seemed to genuinly want to help and claimed they filed some sort of appeal that if successful I would hear back in 3 days of course 3 days passed and I hear nothing and am still banned. I am not convinced there was any appeal and it was just a different tactic used to make me give up as these times when they 'filed the appeal' I was on the phone about 20 mins just waiting for them to do their thing and 'check things on my account' etc. So yeah banned from buy and sell.
I don't believe it's possible to get this account unbanned. Gave up on it now. I just made a new account and no problems so far!
it is a circle on ebay , bots ban you => rep confirms bots' decision => other reps confirm the first rep's decision
The Following User Says Thank You to murdered_by_ebay For This Useful Post:
Ebay gave you the laptop money as a courtesy,the seller did his job,he shipped with tracking,you did not receive it probably stolen,it has nothing to do with Ebay.
If seller has insured the item,USPS will deny it as tracking shows delivered.
For something as expensive like a laptop, you should do a better job ,either stay home or have it delivered to a secure place,you did none of the above .
Last year on eBay they suspended my account, it was a personal account with more than 10 years of activity (it has my real data) towards normal sales and purchases, you know things for the house and the car. In a purchase from a large store I requested a refund (the dishes arrived broken) the company responded and sent the refund, days later eBay suspended my account for being a risk to the community
never asked for refunds
And the products he sold were antiques that he bought in second-hand stores.
How many times have you asked for a REFUND due to item not as described or item not received ?
Not safe to the seller community suspension is often caused by too many complaints.
sometimes just one big request for refund can trip the system to auto-ban for risk protection....sadly
the case you described is only possible if high risk / expensive items were sold otherwise ebay tend to send warnings about low performance for several months before taking action and even that is usually a reduction of selling limits but if bigger amounts are involved they just clip the shop regardless of age
in my passage particles what I describe above has happened to me in both cases
accounts with high-risk and expensive sales
accounts with household products under $35, perhaps most of them under $10
Re: 15 year account suspended 
