Ebay reactivate account messages

[Karlis96]

Originally Posted by rsot

reflection and discussion continues

But seems like it is not impact many forum users.
For example you Rsot have this problem ?

[murdered_by_ebay]

people in large ebay countries have less problems , I think your issue is that the country itself is not that important to ebay

[yobar]

What country is the account or accounts you open from?

[vesania]

Only thing I have noticed that changed significantly since last couple of weeks was the amount of user verification screens.

Before I would get hit with confirm your identity after trying to submit a listing. Now listings go through, but still getting hit with reactivates.

[Sojaking]

I have same problem use all new detail. account will suspended after 2-3 days.

[Karlis96]

Originally Posted by Sojaking

I have same problem use all new detail. account will suspended after 2-3 days.

Suspend or reactivate ?

[Karlis96]

Originally Posted by yobar

What country is the account or accounts you open from?

Latvia, Lithuania

[vesania]

Literally over a god damn month and these reactivates are still happening.

If it is not the reactivate it's those stupid ID verification requests.

It's getting nuts at this point./

[rsot]

Originally Posted by Karlis96

But seems like it is not impact many forum users.
For example you Rsot have this problem ?

i havent been having this problem - accounts are older though - I havent dug into new account creation for this year yet

[hamzartail]

Originally Posted by Karlis96

But seems like it is not impact many forum users.
For example you Rsot have this problem ?

creating 6 accounts a day and got 1 or 2 reactivate mssg and the rest got suspend, this is happening in UK market and for over 3 months!! when i call ebay they reactivate my accounts and i relist my listing then suspend again

[rsot]

Originally Posted by hamzartail

creating 6 accounts a day and got 1 or 2 reactivate mssg and the rest got suspend, this is happening in UK market and for over 3 months!! when i call ebay they reactivate my accounts and i relist my listing then suspend again

uk market - thanks for clarifying

[brucey]

still ongoing in the UK - cant create an account. I assume they are now checking the name, address and date of birth - if it doesn't match up then suspension?
that's a guess though, maybe linked to the forthcoming HMRC share of information

[SaiJin]

Hmmm... what kind of address are you using? Because if they are suspending people based on name on the address, what about businesses or rentals or temp offices?

[murdered_by_ebay]

Originally Posted by brucey

still ongoing in the UK - cant create an account. I assume they are now checking the name, address and date of birth - if it doesn't match up then suspension?
that's a guess though, maybe linked to the forthcoming HMRC share of information

it is suspension through bots , they do not check personal details , you can use your real details and you will have the same problems

[vesania]

Ok so I am getting hit I matter what. My old accounts which were sitting for 3 months are getting hit with reactivate. Some make it but next day they get hit.

I can recall on another thread where people are saying that it is the item you are listing that is causing it.

I can attest to it have nothing to do with it. In the USA, once you hit the onboarding page where you are on screen with the info you signed up with including the phone. You can copy that page and use that to bypass submitting a listing on accounts you plan to start selling with.

Every time on new accounts, my account would be get suspended after. That is with no listing submitted. On the older accounts, they are hit with reactivate almost immediately.

So that is a sign that the Ip, info you use on the account or phone or browser is the main culprit.

Tried every way imaginable to get pass these and it is becoming near impossible for me.

Originally Posted by SaiJin

Hmmm... what kind of address are you using? Because if they are suspending people based on name on the address, what about businesses or rentals or temp offices?

Would definitely be something interesting to try. I will test it out and see what happens.

[rsot]

vesania, have you tried creating new accounts via computer vs using the phone?

[vesania]

Originally Posted by rsot

vesania, have you tried creating new accounts via computer vs using the phone?

I don't do computer since it never worked for me. Whether that be creating a new account on there and listing or having one aged on there.

Don't know what it is or can pinpoint what is causing it.

Every time I create accounts on the desktop, I get hit with captcha and phone requests no matter what IP I use. I can tether via mobile on Desktop and still get hit with it.

Doesn't matter if it is a new windows profile account, a firefox sub account or a chrome user profile. Still gets hit and suspended almost instantly.

Now I use that same IP and create on the mobile device, I don't get hit with any captchas or phone verification.

I always get issues even when the account has history listing on desktop. Gets hit immediately.

I rarely get hit with mobile which is what works for me.

[rsot]

maybe i missed your clarification but I cant recall what your IP source is

[vesania]

MObile sims.

Spectrum Mobile, Straight Talk & Verizon Sims.

Never bothered with anything T-mobile or ATT since I never had success with them.

[rsot]

Originally Posted by vesania

MObile sims.

Spectrum Mobile, Straight Talk & Verizon Sims.

Never bothered with anything T-mobile or ATT since I never had success with them.

I understand - clear

[vesania]

So can anyone provide some help here.

Literally doesn't make sense.

Why is it when I reuse browser, IP & phone number on 3 different accounts.

Maybe like 1 or 2 of them get the identity verification request and the others get up a listing with no issue. They get reactivated, but regardless, the listing still gets submitted.

The only variable in that equation is the information on the person.

[murdered_by_ebay]

it is mostly random , ebay reps told me once they also look at how many accounts were opened on a given day as they have an acceptable average , anything above average gets taken down regardless of anything else