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-   -   Update account details (https://www.aspkin.com/forums/ebay-suspensions/153969-update-account-details.html)

dune 10-06-2025 06:39 PM

Update account details (Funds on hold) !!!
 
Hello, I got an eBay stealth account in good standing with 30 sales along this year and payouts. But suddenly have received an eMail and a red banner that the account must be verified and my payouts are on hold until I upload proof of ID. I got a month to do it or will lead me to more restrictions
I won't upload anything. I just want my money that's on hold
Will I ever get those funds sent to my bank?
Thank you for your help
PS: What if I close the account?, maybe they send the money retained instantly

Automasters 10-06-2025 06:49 PM

Re: Update account details
 
I would say closing the account would not help and will not result in funds being released. The only way may be to upload ⊗⊗⊗⊗ info, and hope the system buys it to withdraw funds. How much in funds are we talking about? It is worth the risk?

dune 10-07-2025 12:34 AM

Re: Update account details
 
About 700 €... I don't have any ID card to upload as it's not in my name and the real person "will not give me that'
But will I ever have my funds released?

JamesNorth101 10-07-2025 04:53 AM

Re: Update account details
 
Did you make the account yourself or buy it? If you bought it then reach out to the seller that sold it

If you made it yourself just reach out to the forum sellers and they can point you in the right direction

rsot 10-07-2025 08:24 AM

Re: Update account details
 
Quote:

Originally Posted by dune (Post 1261906)
About 700 €... I don't have any ID card to upload as it's not in my name and the real person "will not give me that'
But will I ever have my funds released?

In general, you should be able to - I can't recall the length of time these days (someone confirm is it 60, 90 days?).

Have you received any past payouts?

SaiJin 10-07-2025 10:09 AM

Re: Update account details (Funds on hold) !!!
 
Quote:

Originally Posted by dune (Post 1261900)
Hello, I got an eBay stealth account in good standing with 30 sales along this year and payouts. But suddenly have received an eMail and a red banner that the account must be verified and my payouts are on hold until I upload proof of ID. I got a month to do it or will lead me to more restrictions
I won't upload anything. I just want my money that's on hold
Will I ever get those funds sent to my bank?
Thank you for your help
PS: What if I close the account?, maybe they send the money retained instantly


Can you try to withdraw the funds regardless?

If not, you'd have to give them what you want.
What type of proof do they want? Driver license?

dune 10-07-2025 03:09 PM

Re: Update account details
 
I made it myself, everything real data, they want any kind of proof of ID: passport, spanish ID card (DNI),, driver license, ... But I can't provide anything
Yes, regular payouts along the year but suddenly ....
The Payout button is in grey but so I can't withdraw the money

robjobs1 10-07-2025 03:34 PM

Re: Update account details
 
Just Google some driver license, get rejected, then eventually they'll suspend your account and give you remaining amount of funds.

dune 10-08-2025 07:59 AM

Re: Update account details
 
Are you sure that if they suspend my account eBay will send the funds?. Any experience about this?. I think they will keep the money for them ...

What if I close the account?, what could happen with the money?

Quote:

Originally Posted by robjobs1 (Post 1261928)
Just Google some driver license, get rejected, then eventually they'll suspend your account and give you remaining amount of funds.


rsot 10-08-2025 10:31 AM

Re: Update account details
 
Quote:

Originally Posted by dune (Post 1261938)
What if I close the account?, what could happen with the money?

You won't be able to close the account.

If you have received regular payouts before, you should be ok after a period of waiting.

Stealth Launch 10-10-2025 11:36 AM

Re: Update account details
 
You wont be able to withdraw.

Try get ID of the stealth person in question.

dune 10-10-2025 05:16 PM

Re: Update account details
 
Impossible. And it seems they ask to take s picture of the physical ID card so you can't be creative with Photoshop I am afraid ...

firebriar 10-11-2025 09:06 PM

Re: Update account details
 
Quote:

Originally Posted by dune (Post 1262007)
Impossible. And it seems they ask to take s picture of the physical ID card so you can't be creative with Photoshop I am afraid ...

well what are you going to do?

dune 10-12-2025 12:59 AM

Re: Update account details
 
I am lost ...

rsot 10-12-2025 11:16 AM

Re: Update account details
 
Quote:

Originally Posted by dune (Post 1262007)
Impossible. And it seems they ask to take s picture of the physical ID card so you can't be creative with Photoshop I am afraid ...

Hmm you could do a high quality print and take a pic - one option if you get the ID in order...

dune 10-12-2025 02:31 PM

Re: Update account details
 
But it must be plastified ...

firebriar 10-12-2025 09:57 PM

Re: Update account details
 
Quote:

Originally Posted by dune (Post 1262063)
But it must be plastified ...

plastified? never heard that word or term

rsot 10-13-2025 04:24 AM

Re: Update account details
 
Quote:

Originally Posted by dune (Post 1262063)
But it must be plastified ...

Not for an upload - are you being asked for a live-picture/selfie?

dune 10-13-2025 01:12 PM

Re: Update account details
 
My national ID card comes as a plastic not a carton or paper.
They need a live picture of the ID card (document), a real picture for example a pic/ photo of it in your hand or on a table

YARAHE 10-13-2025 04:17 PM

Re: Update account details
 
3d printer?

firebriar 10-13-2025 09:58 PM

Re: Update account details
 
Quote:

Originally Posted by dune (Post 1262105)
My national ID card comes as a plastic not a carton or paper.
They need a live picture of the ID card (document), a real picture for example a pic/ photo of it in your hand or on a table

wow. maybe ask a friend to hold the camera for you

rsot 10-14-2025 11:45 AM

Re: Update account details
 
Quote:

Originally Posted by firebriar (Post 1262108)
wow. maybe ask a friend to hold the camera for you

Think account is stealth though...


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