| reindeergirl | 01-22-2010 03:25 PM |
I had 100 percent feedback - why is it in ebay's interests to ban me?
In December 2008, I had 100 positive feedback on my buyer acct (1 or 2 sales in that). Then I got sick (really!!). I'd forgotten about my outstanding purchases, and, for that matter, ebay pretty much altogether. I was suspended due to more than three strikes - although my feedback remained 100 percent.
When I tried to return to ebay to pay the sellers, knowing I wouldn't get the merchandise, I had no access to the sellers' email addies to contact them (I'd cancelled my paid earthlink acct, which I'd used for ebay, before, stupidly, noting the sellers' addies). ebay wouldn't let me on to ask how I could find my sellers.
How does one contact ebay to ask for an appeal of suspension? How does one contact ebay and get an ebay employee's customer service person's real name, to write a real snail-mail to them?
Why is it in ebay's interest to do a suspension-for-life? Why not, say, for a year? I was a really great buyer. Ebay lost a good customer.
Did ebay really force cc payments for both buyer and seller to protect buyer and seller, or was this to monopolize PayPal - and keep track of suspended users?
I'll purchase the Stealth guide (just discovered it today).
Thanks!
rg | 
