Has anyone received this kind of eBay message before (see below)? How serious do you think this "violation" is? I've been selling iPhones for one year listing the same way and never had this message till now. I don't want to contact them coz I've had a suspension 3 months ago (I naively used girlfriend's suspended roommate's computer) and got reinstated and I don't want them to pull out again the old issues.
Do you think I should contact and them and ask? My listings have not been removed but i want to understand what i'm doing wrong so that i doesn't get worse.
Here is what i got:
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Dear *,
We recently had to remove the product details information from the following listing:
* unlocked apple iphone 3g 8gb
The listing itself hasn't been removed, only the product details. Unfortunately, using the eBay product catalog incorrectly resulted in an inaccurate description for your item.
To help buyers find your item, be sure to select products details that are an exact match with what you're selling in the listing. Always provide clear and consistent information throughout your listing.
And remember, when you select product details from the catalog, be sure that they are an exact match with what you're selling in your listing. It's against our rules to select product details for a different product. For example, if you're selling a paperback book, you can't include product details for the hardcover version of that book.
You can find more details on our search and browse manipulation policy at:
Search and browse manipulation policy
Please note: violation of this or other eBay policies may result in forfeit of eBay fees on cancelled listings, limits on account privileges and account suspension.
To avoid future problems with listing product details, be sure to use the product catalog only for the item actually described in the catalog. You can review our policies and seller rules by clicking the links below.
Thanks for your understanding.
Regards,
eBay
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Thanks
