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-   -   eBay requesting phone verification... (https://www.aspkin.com/forums/ebay-suspensions/21693-ebay-requesting-phone-verification.html)

DingDong 08-16-2010 05:53 PM

eBay requesting phone verification...
 
I've been taking it super slow with this account, it's about a month old and I have been selling items ranging from $1.95 to $5.95. I've sold about 15 items over the past month. Today I received a MC010 message, requesting that I call to verify my identity. Is it possible to get around this, or should I just let this account go? Also, will it affect my PayPal account?

Thanks for any help :)

IDK 08-16-2010 06:34 PM

First of all do you have the stealth book? You need to read over it to see what you have done wrong. There are ways around the limitation, but it depends on the situation. Would also be helpful to know if you used real or bogus info as well.

DingDong 08-16-2010 06:50 PM

I have not purchased the stealth book yet, but hope to this month when I get some $$$. This is a stealth account.

SaiJin 08-16-2010 07:27 PM

OP, have your info handy infront of you when you call them back.
If it is the phone verification I think it is, it shouldn't be a problem.

topseller 08-16-2010 10:23 PM

If they are even still giving the "none of the above quiz" it is easy to beat.

know your name.
how old you are/date of birth
address

then if they already expect you are bogus, they put you on hold and then come back with fax in Id and utility bill.

If they don't suspect anything, you get the let me ask you a few questions gleaned from public records.

Like how many rooms in your house?
What city have you live in?
Previous are code or address
If there is a park by your house etc.

If you don't know the answer, just say none of those.

smithgroup 08-17-2010 02:46 AM

Correct
 
Just did this the other day. Listed my first item and BAM... phone verification needed.

So I called and the guy just asked my name, not even DOB.

Then I got the 3 question quiz about where I lived and what car I own.

A: NONE OF THE ABOVE

Got my account back within minutes.

DingDong 08-17-2010 04:08 PM

Thank you for all the helpful info :)

Now, what phone # do I call from? My cell phone and land line are already linked to other accounts. I live in CA and my stealth account is in MA ?? TIA

And what are the odds this will affect my PayPal account?

rsot 08-17-2010 04:20 PM

You need to setup the call from the number you have on file (Other people correct me if i am wrong)...

I tried once on a diff U.S. account to fight off a MC010 with a call from number not on file and they slapped me with docs...

DingDong 08-17-2010 04:25 PM

Thanks rsot :) Is there a system/company that can do that.. meaning call from that number - sorry I know I'm a total newbie!

rsot 08-17-2010 04:29 PM

Does your number exist? How did you set it up? Yes systems do exists - even for voip numbers.

DingDong 08-17-2010 04:35 PM

It was set up/purchased from one of the members here... so i'm not sure actually, but I do know the #

rsot 08-17-2010 04:37 PM

Oh one of those ones...i hope other members can chime in with a solid way to call ebay

forummember 08-17-2010 05:56 PM

Make SURE you have all the information associated with that account in front on you when on the phone to them. Usually phone verifications are no a problem.

DingDong 08-17-2010 06:03 PM

I do not have access to the number on my account, so should I use a pay phone or a friends cell phone even though the area code will be completely different?

DogFacedBoy 08-17-2010 09:25 PM

If you have to call them, you can spoof the number to whatever you registered with.
If they have to call you you should be able to change the number to one you can be reached at...happens when people are traveling, etc.
If at all possible I would have the area code match the geographic area that you registered under

holyhell 08-17-2010 10:03 PM

Quote:

Originally Posted by DingDong (Post 159591)
I do not have access to the number on my account, so should I use a pay phone or a friends cell phone even though the area code will be completely different?

When someone makes an account for you, you are supposed to change the phone number to one you can use. (Tracfones are 10 bucks) That's what I always do.

DingDong 08-18-2010 12:05 PM

I did it! My account is reinstated :)

I used Spoof Card dot com. It cost $4.95 for 25 minutes. I called the access # from my cell phone, then entered the # to call and the # I wanted to call from.

When I called I was asked the reason for my call. I explained that there was a message on my eBay account that my identity needed to be verified. She placed me on hold for a few minutes and then came back to ask be two questions...

1. Which of the following counties have you previously lived?
- she gave me 4 options and I said none of the those.

2. Which of the following cities have you previously lived in?
- she gave me 4 options, one of which sounded very similiar to the city I used, so I asked her to repeat it and then said none of those.

She placed me on hold again and then came back immediately to tell me my restriction had been lifted.

I made a little small talk with her while she waited for her computer and I used her name a few times.

Everyone here was sooooo helpful! Thank you so much :)

rsot 08-18-2010 12:15 PM

Nice find on the website dingdong - I am going to try this too =) congrats

bmwsouthside 08-19-2010 05:00 AM

call from original #
 
Quote:

Originally Posted by rsot (Post 159554)
You need to setup the call from the number you have on file (Other people correct me if i am wrong)...

I tried once on a diff U.S. account to fight off a MC010 with a call from number not on file and they slapped me with docs...

MC010 is very easy to get lifted.
CALL FROM ORIGINAL # on file with ebay. They will often answer the phone and address you BY YOUR NAME BEFORE you even say a word. This is very important and puts them at ease. A few easy questions as stated above and within 2 minutes you are back on selling again.
If needed you can use number spoofs.
ALSO IF NEEDED YOU CAN USE VOICE SPOOFS TOO to sound like a woman, man, etc. its easy and painless.

holymoly 10-22-2010 01:56 AM

Great advice everyone!


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