millykitty | 08-22-2010 04:18 AM | Ebay Account Suspended Seller Non Performance Hi, Just wondering if anyone has any tips for my suspended account?
It was suspended 6 days ago for non-performance.
I was told I have 30 days to improve it. Of course, I cant improve it much since I am unable to sell...
I have contacted 3 people I was able to who have left a negative/neutral.
I refunded all 3 buyers prior to making contact. I then asked if they would mind revising their feedback, and they were able to keep the item. I heard back from only 1 buyer who revised his feedback. The other 2 I had no reply.
No Idea what to do :(
I understand I can get a "stealth" account, but would prefer to try and fix this account in the 30 days they have given me.
My data on the account is as follows
Positive Feedback (last 12 months): 99.7%
2120 feedback
Last 1 Month
21 positive
1 neutral
Last 6 months
272 positive
4 neutral
1 negative
Item as described 4.58
Communication 4.63
Postage time 4.53
Postage and handling charges 4.63
Thanks for any advice. |