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Seller non performance suspension
 

Sorry if this is long, but ebay has made a simple matter stupidly complicated.

I got suspended for SNP as I mentioned in one of my last threads. Just an update.
I was at first told they would review my account every 30 days , and reconsider my account.
They looked at it after 30 days and said they did not see significant improvement.( of course not, I haven't been selling!!)
The 60 day mark has just now passed and they said they have reviewed my account, and see a Paypal problem, and when I resolve that they will reconsider my account.
I have no issue with paypal, confirmed this with paypal, and called ebay this. It was sent to appeals, and I have not heard back from them yet.
So I wrote a letter.
get an idiotic reply from ebay exactly repeating " we will review your account once I resolve my issues with Paypal'

I call payapal a second time, and get paypal to call ebay - they did. The cust service ppl were actually helpful, and she said my case has gone to appeals and will be reviewed by ""Lori" in about 3 days, and advised me to be patient. She said she would add that in fact paypal confirms I have no Paypal issues.

Today I get an email , saying that they gave me 30 days to improve, and I did not, so my account will remain closed.This was from Customer service.

I have come to realise the right hand does not always know what he right hand is saying. SO

Is there still a chance for me to be reinstated in three days when Trust and Safety, or "Appeals" named Lori , should review my case , or is this really permanent.
I have been suspended for low DSR in shipping time ( shipping from Canada)

I have read many times that some people are suspended for 12 months?? How does that happen??

It just seems every time I get an email from Ebay it makes little sense..

More i read here more i have started freaking out.I am new on ebay and i think i need to be ready for anything like this.Ebay can hit at any one with or without any reason.

Yes. You are correct. BUT - since you now know this, you can take steps to avoid becoming eBay's next victim.

JEM if you want to get back on ebay, you need to go stealth and start new account - doesnt take so long to build it.

quote Is there still a chance for me to be reinstated in three days when Trust and Safety, or "Appeals" named Lori , should review my case , or is this really permanent.
I have been suspended for low DSR in shipping time ( shipping from Canada)

- Your chance is low just because eBay is such a global idiocy to deal with in regards to suspensions. Plus - you have a low DSR time...takes some work to build it back up. You can keep pressing their buttons but in the meantime, start fresh.