Hmm... Its a gamble.
i have noticed that the stealth accounts with normal, common names passed easily and didnt need to have any information submitted.
However, the ones that were more unique had to have the id + utility.
One ebay rep said it was because they couldn't pull enough info from their "public search" to verify me so thats why they need the documents.
In other words.. go ahead and call. What's the worst they can say - that they need documents? Then go from there whether its worth the time to do that. Otherwise it could have been a simple call to relieve the account, and you could be up and running again.
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