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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 02-07-2008
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Default Contact information of ebay and paypal staff

Is there anyone know any contact information of ebay and paypal staff? Like e-mail or phone number. And they are nice to help you.
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  #2  
Old 02-07-2008
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Hello:
It is "Suggested" in the forum, to avoid contacts with them, but here is the paypal info:

(402)935-2114 Kay P. ACH / Check Services
(402)935-2212 ACH Processing Main Line ACH / Check Services
(402)935-2284 cindy ACH / Check Services
(402)935-2295 Chuck ACH / Check Services Processing Manager
Their toll free number is (888) 221-1161 - personally verified by experience of the admin of this site.
Their NEW regular telephone number is: (650) 864-8000 - (verify)
An automated phone number is 402-935-7733 (verified by admin)
Another regular telephone number is: (402)935-2050 - (verify)
408 376 7400 fax: 408-376-7514 (Verified by Whois)
One of their fax numbers is: (402)537-5765 - (unverified, but probably good)
Another fax number is: (650)251-1101 - (verified via whois search)
The entire block of phone numbers from (402)935-2100 to (402)935-2299 seems to be all PayPal’s. This list of PayPal phone numbers was created by a user of PayPalSucks.com.
--Paypal Fax: 1-402-537-5731

Ebay:
meg@ebay.com (was the ceos email)
ebay-san jose ca: 408) 558-7400, eBay, Inc. 2145 Hamilton Avenue San Jose, CA 95125
2005 Hamilton Ave.San Jose, CA 95125 NOT Confirmed
2125 Hamilton Avenue San Jose CA 95125 NOT Confirmed

2145 Hamilton Ave # 350 San Jose, CA 95125 Confirmed
Hours: 7:30am to 5:30pm PT (California USA Time)
1-408-376-6554 Fax Main - Confirmed
1-408-558-7404 -Fax Customer Support NOT Confirmed

The Following Numbers have been checked and work -
1-800-322-9266
1-888-749-3229
1-877-438-3229 (California only - may no longer work)
1-408-558-7400
1-408-376-7400 A receptonist will answer
Hours 7:30 AM 5:30 PM PT M-F
Know Persons Extension press 1
Dial by name Directory press 0
Customer Service press 2
Operator press 3

Possible change in hours now 6 AM PT to 2 PM PT (not confirmed)

VeRO Number 801-545-1724
VeRO Fax Number 408-516-8811
Address items -
ATTN: VeRO Program
2145 Hamilton Ave
San Jose, CA 95125
More VeRO info –
eBay Help : Community Standards : Policies and conduct : eBay's Verified Rights Owner (VeRO) About Me Pages
OFFICERS Information Not All Verified or most current - -

Pierre M. Omidyar, Chairman
pierre@ebay.com

Margaret C.Whitman President./CEO,
meg@ebay.com

Jeffrey Skoll VP ownership
Left ebaY early 2001

Gary F. Bengier, VP/CFO,

Michael R. Jacobson, VP/Counsel/Secy

Brian T. Swette, Sr. - Former VP - took the money and left - still consulting?

Bill Cobb president ebaY North America

John Donahoe president of the business unit
(reports directly to Meg)

Matt Bannick president of international operations

Jeff Jordan in charge of PayPal

********************************************
Other ebaY phone numbers -

Safe Harbor -
safeharbor@ebay.com - ebaY shut down this address

1-408-558-5966
answered by receptionist
1-408-558-6107
answered by receptionist
We have heard that ebaY disconnected the above numbers

ebaYTrust and Safety Department
Janelle Moreno 408-376-5472

ebaY Insider Trading Information
Insider Trading Info

Spokepersons-
Hani Durzy, ebaY.com 408-558-7458

Kristin Keyes, Half.com, 610-680-4051

********************************************
EMAIL ADDRESSES - last known current email address - several have been disabled by ebaY

Community Service (Board Watchers)

ebaY Inc.
173 West Election Road
Draper, UT 84020

bburke@ebay.com Brian Burke Senior Manager, Marketplace Rules & Policy -

claire@ebay.com
gianni@ebay.com
maeve@ebay.com
jerry@ebay.com
erin@ebay.com
paula@ebay.com
kelley@ebay.com

Other Misc email addys Personnel and positions (not necessarily current)
--------------------------------
ebaY Ambassador and official Sycophant
Jim Griffiths
griff@ebay.com (Dale/UncleGriff/AuntFlo)

Trust and Safety Rob Chesnut
robc@ebay.com

Intellectual Property Counsel -
JMonahan@ebay.com

Product Manager-
sylvester@ebay.com

Senior Business Manager for Mister Lister and Turbo Lister -
Tom Tsao ttsao@ebay.com

Jim Weber, VP of Global Customer Support

Bob Sangueldolce, VP of Customer Support Technology and Processes

ebaY Toolbar - Bobby at toolbarsupport@ebay.com

US Site problems- – Ken ewatch@ebay.com

For issues concerning My ebaY, dutch auctions etc ksween@ebay.com

Turbo Lister and SYI form - david.jesse@ebay.com

Brian Burke Senior Manager, Marketplace Rules & Policy
408-967-6451
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  #3  
Old 02-08-2008
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I'd be more interested in nude pictures of eBay staff, so I can blackmail them...
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Old 02-08-2008
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Quote:
Originally Posted by hingwhh View Post
Is there anyone know any contact information of ebay and paypal staff? Like e-mail or phone number. And they are nice to help you.
Short Answer is NO. They are not nice to help you.
They will annoy,hassle,vex you. They play to defeat you.
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Old 02-08-2008
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Go to
PayPal & eBay Addresses, Phone Numbers and email

And you can get their information as well.
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Old 02-08-2008
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I live in San Jose and pass by the PayPal HQ (aka eBay) located at 2211 North First Street, San Jose, CA building all the time.

It's right off Hwy 87/Guadalupe Parkway. Anyone living in Silicon Valley can verify this information.

The PayPal HQ is actually located INSIDE the eBay building:
2211 North First Street
San Jose, CA 95131

As you drive down North First Street or zipping along Hwy 87/Guadalupe Pkwy all the signs outside the building say eBay, they want you to think the building is only eBay but if you drive around to the First street side and take a closer look, there is a small, teeny tiny sign off to the side that says PayPal on the outside of the building.

I also live 10 minutes away from eBay HQ over on 2145 Hamilton Avenue. So I know where those clowns are too.

So if any nosy body from eBay/PayPal happens to read this post, watch out, I know where you are. hahahaha!
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Old 02-08-2008
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Lisa, next time you go past, throw a stink bomb in, just for a giggle
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Old 02-08-2008
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Ha.. Good Post! U know Paypal normally has had me fax in info to a 402 number the last 18 or 19 times limited over the years..around Thanksgiving..the girl in Resolution dept had me fax to a 303 number,which I think is what Denver?
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Old 02-08-2008
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They are a bunch of no good low down sneaks.

I could never figure out why they refer to that 402 area code number when they're main office is in good ol San Jose, CA area code 408. And yes, the 303 area code is in Denver.

I have often fantasized about stroming their offices demanding to see the CEO and give them a piece of my mind.

Probably not a good idea since they may have tight security over there, especially since they are pissing off so many people.

I read on some site that Meg Chitman lives over in Atheron, that's where the high falutin rich folks live. Is falutin a real word?
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Old 02-08-2008
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"Is falutin a real word?" Correctly 'hifalutin' but wth if it is directed to ebay use it we understand. rof.
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  #11  
Old 02-10-2008
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Great information !! Thank you so much.
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Old 02-10-2008
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That info really isnt that great. Ive had it before and ebay just tells you the same thing. I called and got hung up on twice trying to get some answers on things. All they tell you is "sir you need to send us an email we cannot do anything over the phone"
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Old 02-10-2008
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HI- They will speak to you directly if you have an Account Manager... I had a girl named Kristie, very nice, and even gave me her cell. I felt she really tried for me.. but we did alot of just girl talk too
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Old 02-14-2008
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I did a little recon work over the weekend and drove by the eBay HQ over on Hamilton Avenue.

Their campus is pretty large with at least 12-15 buildings or so. Their main cross street is Greylands Drive in San Jose, Ca
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Old 02-15-2008
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You should go pour paint remover over all their cars. Just carry it in a big metal cup like it is a drink and pretend to fall, throwing the liquid all over. Just be careful, that stuff burns a little if you get it on your skin
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Old 03-03-2008
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Quote:
Originally Posted by ebayhateluv View Post
HI- They will speak to you directly if you have an Account Manager... I had a girl named Kristie, very nice, and even gave me her cell. I felt she really tried for me.. but we did alot of just girl talk too
How do you get an Account Manager? I've had no luck with the only 800# I've tried to resolve my issue.
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Old 03-03-2008
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Account managers are for power sellers. Look at the phone number for Janelle Moreno on page 1 of this thread. She deals with your problem. Or further down the list the customer service number:BUT press 3 for the operator do not follow the automated cues. If you get to a human play gently, grovel.... OK?
Also, do not use the 1 800 0r 1 888 numbers as they are automated,very
annoying. If you use the other numbers you can block your caller ID. You pay but the chances of getting a human are better. {oops ebay...not human}

When I learn to post these numbers correctly I will do so in future.
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Old 03-06-2008
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Damn good post Modee
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