Advise about scammer buyers

coolcat80 · #1 06-20-2011

what would warrant a indefinite suspension?

BiN4RY · #2 06-20-2011

Depends on how fast you want to get suspended.

Why would you want to do that?

GreenBean · #3 06-20-2011

Quote:

Originally Posted by coolcat80

what would warrant a indefinite suspension?

Here or on ebay?

Daft question.

Awaits daft answer

coolcat80 · #4 06-20-2011

Well, this is what is going on scammers Possibly from Costa rica or Ukraine are bidding on my items repeatedly and winning.(im talking lots of $$ over what its actually worth). they pay some sort of way. I'm guessing a hacked PayPal account. they use the pre-existing address attached to the PayPal account and have me (the seller )send it there.

while its in route they call the post office and have them redirect it to a mail fwding center, which transfers it to a overseas location. Ive tried Hold for pick up and signature conformation services. my guess is someone in the states is picking up the packages for them.

whole process takes about two-three weeks and once they receive it . they open a case claiming its ⊗⊗⊗⊗ and eBay tells them to return it . but they never do. they just input a ⊗⊗⊗⊗ tracking number which shows it was delivered to my address . so i end up with no item and no money .. and it happens repeatedly..

Ive tried explaining this to eBay and PayPal but they blow me off. I mean, Ive won a few cases when I get the right customer rep over at eBay, That lets me know someone is aware of this going on. so my only chance for survival on eBay is to. get them suspended. i can usually see them coming from a mile away each time i list.` they hack multiple accounts so it a new account everytime. this has been going on for months now. any advice would be greatly appreciated. thanks!!

BiN4RY · #5 06-20-2011

I guess what you can do is this.

State in your listings that you will not be shipping to any forwarding centers. Whenever a listing ends, check the buyer's address with Google or Google map. It takes a little bit more time, but it's worth it.

coolcat80 · #6 06-20-2011

well, they use normal residential addresses. they fwd it on to the mail centers after the tracking show confirmed delivered at the primary address. it a very sneaky and deceptive scam. most people wouldnt never catch on unless your a stealth seller and can see them run the scam on multiple of your accounts.

I actually found this out after I called USPS customer service/ the woman said that someone with a foreign accent called and have the package forwarded to and certain address and when i looked it up. it was a mail forwarding center.

besttimedeals · #7 06-20-2011

Can't you write on the package "Do not forward" I had a paypal debit card returned because the mailed to my old address and would not forward it despite me putting in change of address.

Maybe they only do it for envelopes though.

Probably best to investigate your buyers. Check out the shipping location and then email with them to confirm. If they try to ship to unconfirmed address, simply refund and inform they paypal will not let you ship and they should call paypal to change their address. You should be covered shipping to confirmed address and with signature, but if paypal is hacked and they can not recover any funds, they will not pay you.

Investigate the buyers address and call them using the contact info if you suspect fraud. That will eliminate 80% of them at least.

TurtleCove · #8 06-20-2011

If you see them coming "a mile away", can't you just dump their bids, and block them as bidders?

newjerseymax · #9 06-20-2011

"whole process takes about two-three weeks and once they receive it . they open a case claiming its ⊗⊗⊗⊗ and eBay tells them to return it . but they never do. they just input a ⊗⊗⊗⊗ tracking number which shows it was delivered to my address . so i end up with no item and no money .. and it happens repeatedly.. "

How are they entering ⊗⊗⊗⊗ tracking numbers that show the item was delivered back to you? Did you get any deliveries? Is the tracking number always the same? Something strange here...

oompaloompa · #10 06-20-2011

agreeed ^^^coolcat, I dont get how the return tracking shows as returned to your address....

plus my parcels as buyer or sender, have never been allowed to be redirected like this..what service are you using? I tried couple of times for legit reasons, and they were like with all due respect, you could be anybody, we have to deliver to the sender address only...

coolcat80 · #11 06-20-2011

Quote:

Originally Posted by newjerseymax

"whole process takes about two-three weeks and once they receive it . they open a case claiming its ⊗⊗⊗⊗ and eBay tells them to return it . but they never do. they just input a ⊗⊗⊗⊗ tracking number which shows it was delivered to my address . so i end up with no item and no money .. and it happens repeatedly.. "

How are they entering ⊗⊗⊗⊗ tracking numbers that show the item was delivered back to you? Did you get any deliveries? Is the tracking number always the same? Something strange here...

I have no idea. they always use ups tracking, that's for sure .. but in every case the tracking shows delivered back to my address. but in actuality there will be nothing delivered.

I started to think that they are shipping something to an address close to mine. but not the actual address. usually the tracking only shows the (City,State and Zip) the items I sell aren't even 1 pound in weight. and sometimes on the tracking page the weight will say 6lbs. I actually called the buyer out on this, they didnt respond . I also caught them with a created shipment dated January 2010. reported to eBay but they did nothing.

GrannyT · #12 06-20-2011

coolcat80 · #13 06-20-2011

Quote:

Originally Posted by oompaloompa

agreeed ^^^coolcat, I dont get how the return tracking shows as returned to your address....

plus my parcels as buyer or sender, have never been allowed to be redirected like this..what service are you using? I tried couple of times for legit reasons, and they were like with all due respect, you could be anybody, we have to deliver to the sender address only...

I use USPS and sometimes Fed ex. fedex were the ones who actually admitted they fwded the packages. so I doubt I will be using them again.

JRYAN34 · #14 06-20-2011

block their user names from buying/bidding

dont ship outside usa

KingRay · #15 06-20-2011

sounds like your next investigative lead is going ot be the carrier. ask them how an item can show delivered when it didnt get delivered. start there and see what they say. Maybe they have a problem that they arent aware of as well that maybe this will bring it to light. you never know.

Ruehl · #16 06-20-2011

Quote:

Originally Posted by newjerseymax

How are they entering ⊗⊗⊗⊗ tracking numbers that show the item was delivered back to you? Did you get any deliveries? Is the tracking number always the same? Something strange here...

They don't have to do a false tracking number. They just have to send an empty box or even a flat envelope to show in the system that the item was supposedly returned to the seller. Then, they win the case.

KingRay · #17 06-21-2011

Quote:

Originally Posted by Ruehl

They don't have to do a false tracking number. They just have to send an empty box or even a flat envelope to show in the system that the item was supposedly returned to the seller. Then, they win the case.

Yes you are correct but he is saying he isnt even getting that. That is why he needs to contact the carrier. There may be something they are not aware of yet.

oompaloompa · #18 06-21-2011

Quote:

Originally Posted by coolcat80

I have no idea. they always use ups tracking, that's for sure .. but in every case the tracking shows delivered back to my address. but in actuality there will be nothing delivered.

I started to think that they are shipping something to an address close to mine. but not the actual address. usually the tracking only shows the (City,State and Zip) the items I sell aren't even 1 pound in weight. and sometimes on the tracking page the weight will say 6lbs. I actually called the buyer out on this, they didnt respond . I also caught them with a created shipment dated January 2010. reported to eBay but they did nothing.

this is way more sophisticated than the brick in a box scam, but they can still be caught.

so paypal are accepting tracking to your town or zip? next time challenge it via customer support, tell them what happens and ask buyer to produce a hard copy of your signature available from carrier and the docket with your address on it. They can forge the address maybe, but you take that to ups and ask them is that a real docket for that address cos it cant be, as its my address, they can then tie the fact that your address and the delivered address are different. the bottom line is paypal cannot accept tracking if it is challenged, and you tell them you are involving law enforcement, it does not show the address and signature.

I personally would also take this up with ups and law enforcement, as they obviously have access to the address the package IS delivered to.

These scammers need to move on to someone else you have to be proactive.

Melissa1971 · #19 06-21-2011

I wish this worked for Fed Ex

I read this thread and talked to Fed Ex already. They did give his real name

But Ebay is going to credit back the money on the case I lost

Melissa1971 · #20 06-21-2011

Quote:

Originally Posted by coolcat80

I use USPS and sometimes Fed ex. fedex were the ones who actually admitted they fwded the packages. so I doubt I will be using them again.

Sorry this happened to you, that's an elaborate scheme

I spoke to Fed Ex a few times in the last few hours. Got his first and last name and reported him already for using different name

They are so loyal to their customers that they won't provide me with any proof of delivery or anything documenting his real name. My buyer has his own Fed Ex account he used to send the product back so I can see why

besttimedeals · #21 06-21-2011

Fedex and UPS will reroute or forward package if they are having trouble finding the address. AS far as I know USPS will not forward package.

As for the return address they only have to ship a empty enevelope to place or po box in your town with delivery confirmation for them to get their money back.

stillselling · #22 06-21-2011

@OP, what are you trying to accomplish?

You said you can smell them from a mile away, yet you completed the transactions anyways. Are you hoping to dump the counterfeit items and keep the money?

And, why would someone using hacked PP accounts want refunds? If they paid with a CC, the refund just goes back to that. If they're hoping to cash out of the bank account there are faster and safer ways.

Nothing short of not sending the product will help you in this situation. USPS forward instructions are good for 1 year. The other carriers will forward the package once an initial delivery has been attempted. If you want to get back at them, send a professional looking receipt for $2475 and make them deal with their customs.

If this is a case of scammer vs. scammer, you've been outscammed.

And, before you get your panties in a bunch, I said "IF".