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-   -   Got MC115 - Is it ok to fax documents to eBay without call them first? (https://www.aspkin.com/forums/ebay-suspensions/42189-got-mc115-ok-fax-documents-ebay-without-call-them-first.html)

NM13 02-02-2012 08:47 AM

Got MC115 - Is it ok to fax documents to eBay without call them first?
 
I have some with some accounts before. After I called them, they always require me to fax ID & utility bill to them. So this time can I save time by dont call them, just fax documents as always?

NM13 02-02-2012 10:56 AM

I think I found the answer myself: yes - Base on this article on paypalsucks forum by user FatNation:

Hi all, I work at the ebay call center in salt lake city utah I just wanted to drop a quick note to let you know what's really going on.
First of all as far as this site goes, during training they pull up this site on the big screen and make jokes about peoples complaints here. We literally visit this site regularly to have a few good laughs. Just wanted to make that known.
Now on a more serious note for those of you wondering why your account was suspended, limited or frozen there is a computer in California at ebay headquarters that is reffed to as "the brain" this computer is artificial intelligence and it calls the shots. This computer decides who stays and who goes. Despite what some may think, there is not a team of thousands sitting at computers reviewing sellers accounts.
8 Hours a day i sit and talk to people wondering why there account was limited and wanting to know how to resolve the issue and get back to selling, well to that my answer is scripted, "Please fax a copy of your Passport, ID and a recent bill with your name and address and so on.
I am not asking you for this to "Verify your information" I am asking you this so I can enter your information into our database to ensure you never have another ebay account. That's right when you fax in your information to us we use it to ensure you are locked out forever.
Don't believe me? How many people have you heard got their account back after faxing info? I bet not many, Only those who get lawyers. Guaranteed.
I am just the messenger, trying to offer some answers. Don't tread on me.


Right or wrong, I think I must give it a trying ^_^

GrannyT 02-02-2012 11:18 AM

Hmmm - do I believe that? - No!

vany 02-02-2012 02:07 PM

Not buying that! i had accounts back after sending docs

newjerseymax 02-02-2012 03:11 PM

yep not true!


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