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-   -   Please explain what this means (https://www.aspkin.com/forums/ebay-suspensions/42417-please-explain-what-means.html)

jjay 02-07-2012 02:24 PM

Please explain what this means
 
Thank you for contacting eBay regarding the selling restriction that
were recently placed on your account. I realize that these restrictions
can be concerning and confusing. I appreciate you taking the time to
contact us and I am happy to assist you today.

After reviewing your email, I can see that you recently received an
email from another team mate, Mark. It appears Mark was able to explain
the selling limits and restrictions on your account in further detail.
I'm glad that he was able to explain our decision on a deeper level.
You have been a valued eBay member since 2008 but just recently started
selling with us in April of 2011. I can understand that some of our
policies and procedures may not be as transparent to you as you are
still learning as a seller. That is why we were happy to assist you.
When you are successful, eBay is successful. Our goal is to ensure you
are able to maintain a high level of buyer satisfaction and create a
successful eBay business for years to come.

I noticed that you currently have a Hollister sweatshirt listed. It is
obvious that you understand that you are unable to list in the Clothing
and Accessories category. You listed the sweatshirt under the category
"Everything Else". Please understand that this is considered a
circumvention of our category block. Anytime we ask you to not sell
under a specific category, we are also asking you to not sell those
items for the time being. By listing the sweatshirt under the
"Everything Else" category, you directly circumvented our restrictions.
We take this infraction seriously. I also see that you have created 2
new accounts over the last month. This is also considered a violation.

We truly value you as a member, therefore as a courtesy to you I am
going to give you a warning this time. Your listing for the Hollister
sweatshirt has been removed. Any further actions on your part to
circumvent our restrictions will result in your selling privileges being
permanently removed. We do not want to see this happen. We want you as
a seller and wish to keep you on the site, please do not circumvent
these restrictions again.

Thank you for choosing eBay.

Sincerely,

Lisa D.
eBay Customer Support
Whats the mean Any1 can Help please cos been so mad ????

SUVE 02-07-2012 08:50 PM

Quote:

Whats the mean Any1 can Help please cos been so mad ????
I will try my best to convey this to you in plain english. Please bear with me.

EB have placed seller restrictions on your account & upon further communications between yourself & an EB CSR, they have attempted to explain to you in greater detail the reasons why such restrictions were in effect on your EB A/C.

It also appears that you have tried to get around this seller restriction on your EB A/C by re-listing this item under the category "Everything Else" & EB were quick to spot this & remove this listing.

On this occasion, EB have decided to only issue you a light warning to you about this. They have advised you NOT to do this again & for the time being NOT to re-list that item for the moment.

They have also let it be known to you that they are AWARE that you had infact created TWO new EB A/C recently.

You have in effect been warned in a NICE way NOT to re list the restricted item OR try to get around it or create anymore EB A/C that were created by you in such a manner that they were still able to detect these.

If you do, your EB/PP A/C are likely to be permanently LIMITED/SUSPENDED.

seanws30 02-07-2012 08:54 PM

the only advice i can give you is get better at what you are doing and those numbers will improve.

me, i get lazy real quick. ill take an account to PS level and then the next month get it banned for poor DSR's because i just dont feel like shipping one day, which turns into two because real life gets int he way. then i dont respond to the emails cause id rather respond to threads on here.

so just stick with it, and remember you cant always please everyone, just ask my wife

SUVE 02-07-2012 08:59 PM

seanws30, if your response is to the OP on this thread, it is a dated thread of some 8 odd months & the OP is no longer active for the moment.

seanws30 02-07-2012 09:01 PM

heh, didnt look at the date, just saw it had a recent reply and assumed :noidea:

SUVE 02-07-2012 09:02 PM

never mind lol! I replied to that jjay guy, !:faint:

GreenBean 02-07-2012 10:17 PM

Quote:

Originally Posted by jjay (Post 310070)
Thank you for contacting eBay regarding the selling restriction that
were recently placed on your account. successful eBay business for years to come.
Whats the mean Any1 can Help please cos been so mad ????

Hoşgeldiniz :yar:

ebay do not like how you are using your accounts.

There are 3 things you have not done right & ebay are angry.

You listed the clothing in the wrong category.
That item might give troubles because it has a brand name. It might not be real.
They want you to stop selling the item.
If you do not stop they will take away the account :tears:

ebay are angry you made more accounts. ebay has rules & they think you want to disobey the rules.
But ebay is trying to be nice.

Tell us about your accounts & what you have been doing.
Belki De biz yardımcı olabilir

FandangoKango 02-07-2012 11:01 PM

Man you got a real lucky ebay rep this time. If it were somebody else you would of been banned! STOP LISTING OUTSIDE OF CATEGORY!

baloch 02-07-2012 11:16 PM

If you are not strong in english then with no disrespect try google translate to transform the english to your mother tongue.

as everybody else said above ebay was really nice and gave you a warning about listing items they prohibited you from.

rsot 02-08-2012 09:28 AM

Welcome to the forums.

FanDango is RIGHT on the money - stop trying to go around eb rules or you will be shut down. I would consider yourself lucky and ease up the account right now.

jjay 02-08-2012 11:16 AM

How Can I Lift or reset???
 
Hi Sir
I was registired 21.03.2011 on ebay.com nd didnt use till even 1 year just start in december 2011 list for sell nd ı sold my 1st item then try see how can ı sell more nd my seller for a month 10/2000$ I listed 7 piece in cloths category was removed said sum concerns listed removed nd then suspended till eveythn lıke that after ı read apskin form tried what can ı do ı send email 2 ebay but not aythng answer then ı see on ebay.co.uk onlıne help lıke chat ı chat said them my account suspended bla bla... ı gaved my ınfo wit my driven lience nd adress after 1 min reinstate then ı see my limits for all sellin ı ask they check my account they all sort out expect category limits they said ur registered ebay.com we can do anythn from here u have ask ebay costumer then ı send sum post why my account category block can sell just all same sayin ur account cant sell anythn ın cloths category or ur account aprroved ın thıs category when ı try sell error anyway ı got many email will send u Sir ı hpe nd trust apskin forum loved ı thnk will sort out waitin ur hels thnks regards

:jjay

jjay 02-08-2012 11:24 AM

How Can I Lift or reset???Reinstate?
 
ebay do not like how you are using your accounts.

There are 3 things you have not done right & ebay are angry.

You listed the clothing in the wrong category.
That item might give troubles because it has a brand name. It might not be real.
They want you to stop selling the item.
If you do not stop they will take away the account

ebay are angry you made more accounts. ebay has rules & they think you want to disobey the rules.
But ebay is trying to be nice.

I told them yes I Greenbeen very nice fellow, and every new friend came to the top sellers of people coming to the press, but it is not learning because then we'll solve a lot of research I'll be more careful and professional about the rules about ebay, and you hopefully will solve our friends help a bit if you Like I've said this event we opened all the documents that my account was suspended the account of goods sold one new single-room property, first home pending the satisfaction of customer is very satisfied with the room account to report as positive, as requested, but not always account Affairs zero water went wrong now 10 / $ 2000 monthly sales have been, but my main category not work any I have no friends mean to me, please help apparel main Category how do I undo this kategory you believe that we solve this problem please advise

jjay 02-08-2012 11:31 AM

Category Limits
 
When I try sell on this category I see

alert your account not have been approved clothın&Shoes category!!!

jjay 02-08-2012 11:36 AM

This my other email get from ebay Category Limits???
 
After careful consideration, we have decided to restrict your account
indefinitely from listing in the Clothes, Shoes & Accessories category.
You're still able to list and sell items in other categories; however,
you will not be able to list in this category any longer. I know you may
be disappointed with this decision but please understand we have taken
this action to help ensure a safer buying and selling environment on
eBay.
Some of the things we look at when reviewing accounts for category
restrictions are:

-- How much history a member has selling these types of items on the
site.
-- Positive selling Feedback for the items in question.
-- Any Feedback that questions the authenticity of the items.
-- Unresolved disputes with buyers for these items.
-- Compliance with eBay policies.
-- Previous account suspensions or eBay policy violations.
-- The current status of your account.
-- Any supplier information that cannot be verified.

Keep in mind that you’re restricted for this type of item or category
with any eBay account. Any associated accounts circumventing the outline
of our decision, will be suspended with no chance for appeals. This may
also affect your current account and appeals processes it may hold in
the future.

Going forward, we encourage you to continue to build a positive selling
history on eBay and to follow all policies. If you would like more
information about eBay policies and our rules for listings please visit
the following page:

http://pages.ebay.com/help/policies/listing-ov.html

We appreciate your understanding in this matter.

Sincerely,
Tory

eBay Customer Service

rsot 02-08-2012 11:39 AM

So you kept pushing and the category is blocked from you. Time to make new stealth accounts.

Thankful 02-08-2012 11:39 AM

What on earth is going on with your account

rsot 02-08-2012 11:46 AM

He was trying to go around eb restrictions and they caught him. Done.

Thankful 02-08-2012 11:48 AM

Argh i see, so stealth time for him now.

golden_monkey 02-08-2012 11:54 AM

LEARN FROM YOUR MISTAKES and what everyone else here is telling you.

If not just get used to your accounts constantly being banned, one right after another.

Take it slow and build rep!!!!!!!!!!

rsot 02-08-2012 11:57 AM

Yes - basically he was selling in the clothing category - eb set restriction on him so then he tried selling in Everything Else category - eb caught him and gave him a warning and said that the clothing category is BLOCKED to his account.

Seems like the OP wants help appealing this block - what he does not follow is that he is LUCKY that his account was not axed.

jjay 02-08-2012 12:38 PM

Is there a limit on it because friends on other sites, some friends told me like 30 days or 90 days unlimited account, or pull away but did not understand even today, as 30 or 90, or do you think is worth the wait Is there a way or another

SUVE 02-08-2012 03:54 PM

You need to understand that you cannot & will not be to re-list or reinstate in this category limitation/ban.

Your eb a/c is perilously close to being banned permanently from eb as a result of your misguided actions.You are on your final orders from eb on this eb account.

:attention:Have you grasped & understood this much by now ???? :attention:


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