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Originally Posted by good Did they state the reason why your account is suspended? |
I just sent them an email last few hour asking about my problem and they had reply my email just now.
Hello,
Thank you for writing to eBay. I will be happy to assist you further regarding the suspension of your account.
I have reviewed your account and determined that this suspension was issued under Section 9 of the eBay Singapore/Malaysia/Philippines User Agreement, entitled Breach. This section states that eBay may immediately warn, temporarily suspend, indefinitely suspend, or terminate your membership if we believe that your actions may cause financial loss or legal liability to you, our users, or us. You can review the eBay User Agreement at the following Web page:
http://pages.ebay.com.sg/help/polici...agreement.html http://pages.ebay.com.my/help/polici...agreement.html Your User Agreement
Occasionally we will take action if we feel there may be a possibility of unlawful action. However, this is no reflection on yourself, but is taken for the safety of all eBay members. We realise this is most probably due to oversight or privacy concerns, but we need to take these steps to further ensure that eBay remains a safe place to trade.
To be considered for reinstatement, you must submit all of the following:
1. A copy of your driver's license or other government issued ID, with your name and address clearly visible.
2. Documentation clearly showing your current address. This can be one of the following:
- a copy of a recent credit card statement (a copy of the actual credit card is not acceptable)
- a copy of a recent bank statement
- a copy of a recent utility bill (mobile phone bills are not acceptable)
3. Proof of merchandise for any items you may have listed on eBay previously. This can be an invoice from your supplier, a tax invoice or any other documentation that indicates ownership of the items.
If you are concerned about including sensitive information, such as your credit card number, please black out all but the first and last four digits. When doing so, keep in mind that your full name and address must be legible for us to process your request.
IMPORTANT NOTE: Any contact information listed on the documents you submit with your appeal must be consistent with the contact information listed on your eBay registered account. If there are any discrepancies between the contact information you submit to us and that registered to your eBay account, you must provide an explanation for these discrepancies, as well as documentation that confirms your explanation.
Please email your documentation.
Be sure to include the User ID and email address of the suspended account you're appealing on the documentation you submit. If your email does not contain this information, it cannot be processed.
Please allow 48 to 72 hours for the request for your appeal to be processed. Emailing us before that time may result in delays. Please be assured that any documents submitted to us will be destroyed after the information has been reviewed and verified.
I appreciate your patience and understanding regarding this matter and look forward to your response so that we can resolve this matter as soon as possible for you.