I just want to cry

[theseller]

Dear ******* (****@gmail.com)

To help keep our website a safer place for buyers and sellers, your account will be restricted from selling indefinitely.

Our decision is based on evidence from our records. We're not comfortable with your selling practices or business model, and we feel they don't help to promote a positive buying and selling environment.

Even though you can't sell on our website, you can still use your account to buy or bid on items. For more information on the basics of buying, please visit:
http://pages.ebay.com/help/buy/basics.html

Please remember that you can't use other accounts or register new accounts to sell on eBay. If you do, your accounts could be limited, restricted, or suspended.

Thanks,

eBay

[slim jim]

do not cry, just go stealth!

[Ebayorbust]

Based on your approach in some of your other posts, this is not much of a surprise.

[theseller]

I finally know the reason why

My items are Branded (SpongeBob, Dora, Batman etc...)

And branded items are in eBay's high-risk category

That is why they kept telling me that "there is a high risk that you keep selling on eBay as we want to keep eBay a safe community" because of the huge number of knock offs being sold on eBay

They restricted my account because they thought I was selling knock offs

Just to make clear... The items I was selling can be found at every local Walmart, Target, JC Penny and Toys R Us, in stores and online

I buy the product from EXACTLY the same manufacturer as they do

I have an account with the manufacturer and I can provide any necessary documentation to eBay showing that I have the rights to sell these Licensed items

The problem is that the "decision has been made" before I could explain anything

How do I prove them that I have rights to sell these items? I can connect them with my contact person at the company who holds the licenses to make the products but how do I do it?

I am afraid that if I call them right now (1 hour after my conversation with them) they will just speak like robots and not know how to handle it

[yotano211]

Time to look for a real job. Ebay is not for everyone.

[MM78]

Time to move on to other items. It's apparent your items are not worth selling.

[theseller]

Please read the thread carefully before making stupid comments

[baloch]

OP you could always phone ebay and talk to them about your high risk items especially if it is your real account and not stealth. Call ebay and see what they say and provide all documents they request.

[theseller]

The problem is that they can barely understand me because I'm not used to speaking English only writing

But is it actually possible that the indefinite selling restriction is lifted if I provide all the documents the request?

[slim jim]

telling 2 users who seem to be very helpful to just about everyone here that their comments are stupid won't help you much here. don't get mad at them for being honest

[oompaloompa]

they are saying you are high risk and probably that means they think your items are fa kes or it may be customer or rights owner complaints, sometimes it may be high volume of money going through and them not likng your business model...

but if they have asked for docs then absolutely provide them - have they asked??

[rsot]

Anything is possible - cooperate with eB and you could have some success. Make new stealth accounts.

[GreenBean]

Originally Posted by theseller

The problem is that they can barely understand me because I'm not used to speaking English only writing

But is it actually possible that the indefinite selling restriction is lifted if I provide all the documents the request?

No, it s not.

More has happened than you are caring to tell us.
Part of the problem is you and your attitude. You have displayed this in most of your posts here. There were already problems with this account when you joined the forum. You appeared to deliberately avoided replying to questions when it was evident you needed serious help.

You are making immature statements like I could cry. So what? We've all cried over ebay & paypal. We work to beat them.

You may have all the paperwork to sell the items. Did you ever check you had the right to sell the items on ebay? That is the bottom line of your troubles.
But if ebay does not want you to sell such items they may not change their mind.
You may have made your own troubles
That's why I want to cry.

[yotano211]

Maybe you sold the things too fast.

Maybe in the future(if), start out selling even slower. Let the accounts age past 30 days.

[theseller]

The items I am selling are sold in every Toys R Us Walmart Target JC Penny you name it. The items are generating tens of thousands of USD a day to the manufacturer who makes them who is also my supplier

OF COURSE they are going to sell like hot cakes. This is the brand power. If you could choose between a 2 backpacks, both exactly the same, except one has a Batman print on the front, which one would you pick?

Almost all my items are branded

But 5 sales on the first month on eBay, is that what you call fast? I dont think so. The only words I remember are "high risk" , "unusual selling activity" and "business model"
High risk = branded stuff
Unusual selling activity = 5 sales on the first month. come on...
Business model = Maybe because I'm in Israel and I use a US drop shipper to send goods to US customers? (I can't see what I'm selling) could be the problem but I don't know

[GreenBean]

The OP has a newly created account from July 2012.

He wants higher selling limits.

There is little feedback given because of amount of sales.

Items sold are supposedly branded.

Said items are also dropshipped.

ebay cancelled his selling rights.

The above is based on info given in various posts here.

And ebay is in the wrong?

[MM78]

Originally Posted by theseller

Business model = Maybe because I'm in Israel and I use a US drop shipper to send goods to US customers? (I can't see what I'm selling) could be the problem but I don't know

This might be your problem. Ebay doesn't like dropshipping, especially with branded items. I would probably say to contact the VERO owner and explain you have purchased your items legitimately and if they would allow you to sell on ebay. I would also ask politely!

[rsot]

Dropshipping is dangerous if you dont know the quality.

[theseller]

Originally Posted by GreenBean™

The OP has a newly created account from July 2012.

He wants higher selling limits.

There is little feedback given because of amount of sales.

Items sold are supposedly branded.

Said items are also dropshipped.

ebay cancelled his selling rights.

The above is based on info given in various posts here.

And ebay is in the wrong?

There is little feedback given because of amount of sales. = eBay said "unusual selling activity" which means I was selling too fast so the "little amount of sales" or "no feedback" point is invalid, it is not my fault that 3 out of my 5 buyers were new eBayers and they had no idea what a feedback means to a seller especially a new seller...

Items sold are supposedly branded. = true, they are in their high-risk selling category. So? I bought a 100pc lot of Apple iPhones from an authorized Apple dealer. Why are you not letting me sell the iPhones if they are original and I have the documents to prove it?

Said items are also dropshipped. = is that a crime to use a drop shipper? If so, eBay would seize to exist

ebay cancelled his selling rights. = for unrealistic reasons

Originally Posted by MM78

This might be your problem. Ebay doesn't like dropshipping, especially with branded items. I would probably say to contact the VERO owner and explain you have purchased your items legitimately and if they would allow you to sell on ebay. I would also ask politely!

I wasn't sure if
VERO = Viacom/Nickelodeon? (owner of the SpongeBob brand)
or
VERO = the manufacturer of the merchandise? (who holds the manufacturing license directly from Viacom/Nickelodeon)

Please clarify on that point, I have no idea who I should contact to get a written letter confirming that I own the rights to sell these items

Regardless, stealth account is apparently not on an option

[MM78]

@theseller, I would first contact your wholesaler and see if they can contact the VERO owners and let them know you are allowed (if you are) to resell them online. Maybe they can work something out all the VERO owners.

[slapped]

Here is the thing, IF your items are indeed Genuine, AND the Manufacturer has NO Problem with that item being sold on Ebay, then you have NO Problem at all,,Simply contact Ebay, tell them that you can provide them with proper Proof of the Products Authencity AND Authorization from the MANUFACTURER to sell the product on Ebay,,I have done this MANY times,,

Iphones were mentioned above, I will GUARANTEE you that Apple will NEVER allow you to sell Iphones on Ebay, unless they authorize it,,I do NOT know about the other products,

Ebay will allow you to sell a VERY Limited amount of Iphones, but will STOP you the second Apple tells them to, this is 100% FACT

So now, you should know what steps to take,,,

[rsot]

Look at Slapped's signature:

The 3 Keys to Success are:,,,,Research, Research, and More Research,,,,,

It may appear that the OP has not done enough and expects to take off to "uber" sales right away,