Mangobreeze | 10-04-2012 01:37 AM | Restricted from selling indefinitely but my account was used without authorisation! I received the dreaded message to say that my account was suspended from selling indefinitely yesterday. This was for breaking ebay policy, but as i had not used ebay to sell for some time this was news to me.
To cut a long story short i found out that my son had been using my ebay account to sell items without me knowing and without my permission. I of course have attempted to communicate this to the trust and safety team and my son has even admitted this to them on the phone, but they haven't taken it into account at all!
All i ever get back from my messages is a standard general reply that doesn't answer my questions or acknowledge what i have said to them!
Can anyone advise me as to whether i can do anything about the situation? Is there a u.k. address or phone number i can use to take this further? I just feel useless in this situation but also feel it is extremely unfair. Please can anyone help me?! |