So I got this notice today:
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Dear XXXX
We've restricted your eBay account because we're concerned about some recent account activity. We've taken this precaution to protect our members.
However, you can appeal this restriction. Once we review your appeal, if we're confident that this activity doesn't put our members at risk, we'll be happy to reinstate your account. For information on how to appeal a restriction, please go to:
http://pages.ebay.com/help/account/s...-accounts.html
We know this isn't good news, but our top priority is keeping our members safe.
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My accounts from 2007 and I've been both a buyer and seller. Over the past few months, I've been selling off my retro video game collection and DVD/Blu-ray collection. All legit, no ⊗⊗⊗⊗. And recently, I decided to make it a hobby/side business. I essentially buy video games at yard sales or through craigslist and sell the gems back on eBay.
While at work, I received 4 missed calls from a call service center from Utah, each placed within 5 minute intervals. I was in a meeting so I couldn't pick up. Around lunch time (30 minutes) after the calls, I received the MC999 account restriction. After I got restricted, I called the customer service call center and asked what the deal was. The representative, Eliza, told me that there's been complaints (odd, since I have a 100 percent feedback) and my account is now in question.
I then asked what I could do to unrestrict this account and she told me that I would have to reply directly back to the eBay message posted above and ask for an appeal form and that they would likely require some proof of identity and bill of sale (which I do not have, since my entire stock is retro stuff from the 80's and 90's).
That being said, how do I go about fixing this situation? Do I give up on this account? Or keep trying? Should I send them a invoice if they ask for one? I know I should be building stealth accounts, and I have several of them lined up, but I would love to somehow salvage this one due to the feedback and higher selling limits.
Any advice or help would be nice! Sorry about the long story!