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-   eBay Suspensions (https://www.aspkin.com/forums/ebay-suspensions/)
-   -   How long does the Appeal Process take? (https://www.aspkin.com/forums/ebay-suspensions/60781-how-long-does-appeal-process-take.html)

rok1982 06-05-2013 10:52 AM

How long does the Appeal Process take?
 
My account was restricted not too long ago and I spoke with two reps on eBay and they told me to reply directly to the MC999 message asking for an appeal, so far it's been a week and there has been no response. I've already begun the process of making 3 stealth accounts but I'd still like to salvage my original account if possible..

Anyone with any experiences?

Dmshark25 06-05-2013 11:27 AM

Did you have to fax in ID, Invoices ETC...., sometimes you send everything in and they close your account anyway, when you get that email, its pretty much a death sentence, yea sometimes you might win but the majority do not, so continue making link free accounts

rok1982 06-05-2013 11:31 AM

No actually, I haven't received anything. Not even the 48 hour notice of termination that other users have been receiving.

gulaga 06-05-2013 02:32 PM

sometimes i have experienced replies in 5-7 days, sometimes i have received none. if the account is dead for them it is very likely that they would not reply at all...... its a thing that is not sure, you can always experience differently, even getting an account back...by having a rare chance.

continue with creating stealths so you have backups and build history with as much of them as you can at a time.

ps

you can try to chat with CS on eb uk and ask them as you dont know whats happening something like... " my account appears to be blocked in someway could you please let me know if i should do anything to unblock it or what is wrong..."

last time i have tried this i was told to provide id, proof of address and invoices and the account was restored.

GreenBean 06-05-2013 07:54 PM

Quote:

Originally Posted by rok1982 (Post 455559)
No actually, I haven't received anything. Not even the 48 hour notice of termination that other users have been receiving.

Each account can have a different response time.

Comes down to the reason for the suspension and how ebay are reacting to your response.

Creates a Catch22 for users too.

If you enquire as to the delay, ebay have been known to stop doing anything.

If you do not enquire, you are left in limbo.

:typing:

rsot 06-06-2013 11:54 AM

You have already spokeN with 2 reps...you have waited 1 week now...time to call them up - hope for good results for you OP

rok1982 06-06-2013 04:01 PM

Thanks.

But hypothetical scenario here. The weird thing is that I have 2 accounts, and they're obviously linked (one for selling and one for buying), yet they've only restricted the sellers account.

Now I understand in a situation similar to this, if one account gets banned, they all get banned. But what would happen if I kept the restricted account in limbo? Would that restriction eventually seep over to the 2nd account or would I be able to sell as usual. I only ask this because I posted up 2-3 items on my second account and sold without any issues.

Sorry if this sounds confusing. But the EBAY machine itself is one confusing monster...:s

gulaga 06-06-2013 04:27 PM

the buyers will get probably restricted too...if you try to sell on it right now i guess it will happen faster..

rsot 06-07-2013 10:33 AM

Quote:

Originally Posted by gulaga (Post 455940)
the buyers will get probably restricted too...if you try to sell on it right now i guess it will happen faster..

@rok1982, gulaga is right - if you try to turn the buyer into a seller account, you will likely fail. Avoid this whole mess and make new ones

GreenBean 06-07-2013 06:38 PM

Quote:

Originally Posted by rok1982 (Post 455931)

Now I understand in a situation similar to this, if one account gets banned, they all get banned. But what would happen if I kept the restricted account in limbo? Would that restriction eventually seep over to the 2nd account or would I be able to sell as usual. I only ask this because I posted up 2-3 items on my second account and sold without any issues.

Sorry if this sounds confusing. But the EBAY machine itself is one confusing monster...:s

It is confusing. ebay could still pull those listings after the event.

:smash:

rsot 06-10-2013 11:02 AM

OP, avoid dealing with potential complications of this mess - let them go - maybe buyer accounts only to use but nothing more


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