An0nym0u$ | 07-27-2013 04:54 PM | MC999 - Your eBay account is restricted I know this has been covered many times, but thought I'd share my experience with this trouble many ppl have on new stealths.
I've posted in other threads my startup method.... Quote:
From day 1 to day 30, my account is just a buyer's account. Simple bidding, buying, and winning some cheap items to build up feedback.
After 30 days, I start to sell my first couple of items. I sell items that have high chance of getting positive feedback and low chance of returns.
After 60 days, I slowly increase - always varying the products.
After 90 days, once the limits are increased, I start to sell more - always staying under ebay's limit.
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Today, one of my stealths reached the point where I like to starting using it as a "seller's" account (day 35 I think). I listed my first item and 2 hours later got hit with MC999 and account restriction.
I rolled up my sleeves and put my stealth hat on. I got all my stealth information in front of me, got a Google Voice #. I then used the GV app on my cell phone - first testing to make sure my caller ID showed the right number.
When I was confident I had all my info I called up ebay. When I spoke to the CSR, I was very pleasant, even making jokes along the way. I acted oblivious to the error and asked for their help in resolving it.
The CSR asked me the following: - Where did you purchase this item? I said the local store
- Is the item in your position? Yes it is.
- Will you be using a supplier? No, I'm just looking to sell a few things around the house.
- Will you be selling your items on any other auction sites or stores? No, I only have a few things around the house to sell and will probably just use eBay
- What type of phone are you calling from? I'm calling from my cell phone
After that the CSR rep explained that this was just a precautionary measure they have for new accounts to make eBay a safe environment for everyone...blah blah blah. I then asked if my selling limits can be increased. He said I just need to go through a short survey... - How long have you lived at this address? Just 6 months now.
- Where did you live prior and what was the address? I lived w/ my parents. They are in the same town (I Googled a nearby house).
- What is your date of birth? Gave my stealth dob
After that the CSR rep said my account would now have 100 items / $5000 limit!!! I thanked him for his wonderful help.
I got this email shortly after the call. Quote:
MC028 Your eBay selling account limits have changed
Hello xxx (xxxx@gmail.com),
We're writing to let you know we've changed your selling limits. You can now sell up to 100 items monthly and up to $5,000.00 monthly.
| I'm hoping this might help others if they encounter this problem. The key is to have all your information handy, act normal and be very pleasant to the ebay CSR. |