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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 10-08-2013
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Default Newly suspended and need help

Hi I am new to the forum(from thailand), and about 2 days back i got a MC011 from ebay stating nothing and just ask me to read the terms and appeal.

they are not going to reply my email I assume.

I been thru 4 months of **** before i can eventually sell more items and category limited lifted. With 8 hours of Category limit lifted i get MC011.

Anyone can help me with this on advice or I don't mind buying another account to avoid the start up limit ****.

regards
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  #2  
Old 10-08-2013
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Default Re: Newly suspended and need help

EBay Suspensions Forum and Paypal Limited Froum - Search Results for mc011
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  #3  
Old 10-08-2013
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Default Re: Newly suspended and need help

problem with the links here is everyone have something stated to be clear by ebay , like invoice proof or tracking number .

but for me is totally nothing
this is the exact msg i get

during login
____
Attention!
We've noticed some activity on your account, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to list new items on eBay.

Please proceed to your my eBay and follow the steps outlined in the email we sent you. Thanks for your attention to this matter!
_____


in ebay message to me

_______


MC011 Your eBay selling account has been limited -





Dear

To help you be a successful seller and ensure a safe experience for the eBay community, your account has been restricted until additional information can be verified or obtained and we're able to confirm that your use of services meets the guidelines in eBay's User Agreement.

I understand that this process may seem confusing. Please let me explain a little more about it. We're committed to reducing both fraud and negative buying experiences on eBay. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account's activity, but rather a preventative measure.

Learn more about eBay's User Agreement:
http://pages.ebay.com/help/policies/user-agreement.html

To appeal process this restriction, please review the following guidelines:



Please reply to this email after the above requirements have been met and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.

We appreciate your cooperation in resolving this matter as quickly as possible, and we look forward to working with you in order to establish a strong selling history and successful business relationship.

Thanks,

eBay


H74339

_____

nothing at all
so i reply the email
and they did not respond at all for 3 days already.

Last edited by aspkin; 10-14-2013 at 04:04 PM.
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  #4  
Old 10-08-2013
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Default Re: Newly suspended and need help

Welcome to the forums.

If you have replied with no response for 3 days, time has come to call them up.

Learn stealth - it works.

All the best.
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  #5  
Old 10-08-2013
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Default Re: Newly suspended and need help

ok thanks
I had already bought the stealth ebook and going thru it now

will try my luck and see what they say
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  #6  
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Default Re: Newly suspended and need help

is there anyway i can buy feedback?
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Old 10-08-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by thaidamen View Post
is there anyway i can buy feedback?
Buy low-end household goods to build buyer feedback - lot of posts about this.
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Old 10-08-2013
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Default Re: Newly suspended and need help

What credit card provider did you use during the verification of the suspended account?
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Old 10-09-2013
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Default Re: Newly suspended and need help

Probably want to remove your account name when posting official eB emails on these public forums.

....Assuming that's your account name. If you already changed it, then you're ahead of the game
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  #10  
Old 10-12-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by imjustme View Post
What credit card provider did you use during the verification of the suspended account?
Until now I am not sure if the account is suspended, is there a different between Limited and Suspended?

the account is Still Selling, just can't add new listing at all and cannot renew.

Everything in this account is real, Bank account,Credit card, address and the paypal account is Business account which have been around for a long long time.

Basically only the Ebay is Limited now, paypal is still working as usual as my paypal have higher transaction $$ than the ebay account.

I am kind of confuse now, some say Limited means Suspend, but some say Limited means you can get back the account once ebay decide that you are ok.

any advice is greatly appreciated
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  #11  
Old 10-12-2013
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Default Re: Newly suspended and need help

ebay is junk, they ban your account for no reason.

if you need new account, go buy some from the sellers here. make sure you have 5-10 as backup

but you should also try selling on amazon, ioffer, bonanza.com, etc...

Last edited by GreenBean; 10-12-2013 at 06:26 PM.
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  #12  
Old 10-13-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by Rossi373696 View Post
ebay is junk, they ban your account for no reason.

if you need new account, go buy some from the sellers here. make sure you have 5-10 as backup

but you should also try selling on amazon, ioffer, bonanza.com, etc...
I am thinking of making a few more and also buying a few, but I am in Thailand, will that be ok to buy and use a US account.
you think its ok?

I will also be trying to sell on ioffer and amazon soon.

any further advice is greatly appreciated.
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  #13  
Old 10-13-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by thaidamen View Post

I am kind of confuse now, some say Limited means Suspend, but some say Limited means you can get back the account once ebay decide that you are ok.

any advice is greatly appreciated
No reason to be confused there.

Limited usually refers to Paypal account - you try and resolve your PP issues so that you get reinstated.

Suspended usually refers to eB - when you are suspended, you can try to get the eB account reinstated...if you can't, then the account is banned. eB can decide that you are ok after you resolve the suspension.
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  #14  
Old 10-13-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by thaidamen View Post
I am thinking of making a few more and also buying a few, but I am in Thailand, will that be ok to buy and use a US account.
you think its ok?

I will also be trying to sell on ioffer and amazon soon.

any further advice is greatly appreciated.
You have to take care of IPs to access amazon and new ebay/paypal accounts.

You have to have bank accounts and access to addresses.
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  #15  
Old 10-14-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by rsot View Post
No reason to be confused there.

Limited usually refers to Paypal account - you try and resolve your PP issues so that you get reinstated.

Suspended usually refers to eB - when you are suspended, you can try to get the eB account reinstated...if you can't, then the account is banned. eB can decide that you are ok after you resolve the suspension.
Problem is my Paypal is not suspended or limited at all.
only my ebay account is limited as inform by ebay
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  #16  
Old 10-14-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by Greenie View Post
You have to take care of IPs to access amazon and new ebay/paypal accounts.

You have to have bank accounts and access to addresses.
well if it is in Thailand, i have not problem on IPs, I can reset ip on router and i do have 2 mobile 3g network standing by, i am not sure if it is ok that a US ebay account is access via thai ip
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  #17  
Old 10-14-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by thaidamen View Post
Everything in this account is real, Bank account,Credit card, address and the paypal account is Business account which have been around for a long long time.
So, which card provider was it?
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  #18  
Old 10-14-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by imjustme View Post
So, which card provider was it?
Sure you asked that earlier in the thread.

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  #19  
Old 10-14-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by imjustme View Post
What credit card provider did you use during the verification of the suspended account?
OP:

please reply to this question. It may well be part of your issues on making stealth accounts for the future.

Thanks.
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  #20  
Old 10-15-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by Greenie View Post
OP:

please reply to this question. It may well be part of your issues on making stealth accounts for the future.

Thanks.
Lol Ok i will let everyone know what card is it,
It is Kasikornbank Thailand because i am in Thailand and operate in Thailand,it is one the big local bank here, just like how everyone goes to a bank put money in and open a bank account and also apply for a credit card from the bank at the same time, so all must be done in person with all statement.

I am sure it has nothing to do with the bank or the bank card at all.
Because all information i use with bank is real and even biz registration. but my problem is ebay, they not listen they not want to know. i inform them of the items i sell is legal. they just ask me check email and reply email, but email have no reply link at all as it is send from no-reply@ebay.com.

so ask me to contact some company who cliam copyright on me. I email and i called that company and the company have no idea what the hell i am talking about.

lol.
weird bunch of ebay staff

Last edited by thaidamen; 10-15-2013 at 05:51 AM.
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  #21  
Old 10-15-2013
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Default Re: Newly suspended and need help

Quote:
Originally Posted by rsot View Post
Buy low-end household goods to build buyer feedback - lot of posts about this.
i thought feedback is base on selling instead of buying these days
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  #22  
Old 10-15-2013
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Default Re: Newly suspended and need help

Some sellers only worry about selling feedback.
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