Recently Suspended !! Advice would be Lovely !!
Hey, I might be a special case on these forums in the sense that my relationship with eBay and PayPal ended due to me being too nice.
Basically, I've been with eBay / PayPal for over 3 years now, around 100 feedback, 100% positive.
One day I bought a gift voucher from some dude in China. Received it, but had a problem, so contacted him on Skype. We got chatting, he seemed pretty nice, and said he had a problem with PayPal.
He said his account was suspended due to him being the victim of a scammer, and asked if he could use my account, just to receive payments from his eBay sales. Perhaps the worst decision I've ever made in regards to eBay / PayPal - i said yes.
Money started coming in, and i made a few masspayments back to, well apparently his brother.
Then one day when paying my own eBay fees, I was notified that my PayPal account had become limited.
This was due to over 650GBP entering my account - yup, thanks to this other seller.
They asked me to complete a few steps to lift the limitations. Did those, phoned customer support, "your account will be back to normal within 3 days"
Ahh good news, carried on my daily business, then BAM - 41 emails - each the same - ebay listing removed , ebay listing removed
Apparently what had happened is this guy had broken some rule with his own listings, i think Mis-categorization of Digitally Delivered Goods.
He was banned from eBay and automatic refunds were made from PayPal from my account, that's right with my money !!
It gets worse, because of this, PayPal immediately closed my account.
I was left in debt to PayPal of over £1500. So I phoned support, and told them what happened. Spoke to a senior guy, very understanding, put a hold on the masspayments that i made to the seller, and said there was a good chance they would be reversed. He also said to contact the police about this guy.
Things were looking better !! Until - email - because of activity in your PayPal account, we have closed your eBay account !!
Now I havent phoned eBay yet - but I spoke to another senior adviser for PayPal today - who told me there was no chance of getting my account reinstated Even in light of the events. I told him it was closed at the first hurdle, and I had no chance to explain what was going on. He said I would be truly missed as a customer etc etc, but I didnt really get anywhere.
Now I would be very greatful if someone who knew the eBay / PayPal system well could advise me on if there is a chance I could get the accounts back up and running !!
I kind of need both !!
I could definitely argue that I was a victim of fraud, who's only fault had been slight naivety - but even then I was doing a goodwill gesture.
I could argue that I have never previously been in trouble with either parties.
I could also argue, that a mere few weeks ago, i received a letter from eBay, citing me as one of their 'special' sellers, giving me a special phone number, and an eBay coupon.
This obviously implied i was a valued customer..
Again, any advice would be lovely !!
Thanks for Reading !!
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