So on one of my accounts that I have been building up received its first Vero MC019 yesterday. I didnt think much of it. I just redesigned some images and relisted some items. They were selling fast!
So I get home tonight and check my email to see a second MC019 violation. This time its more personal than just a generic message. This is what I received:
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Dear XXXXXXXXXXXXXXXXXX
You recently listed the following Fixed Price listing:
XXXXXXXXXXXXXXXXXX - XXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXX
The listing was removed because it violated eBay policy. We notified members who placed bids on the item that the listing has been canceled.
The rights owner, XXXXXXXXXXXXXXXXXX, notified eBay that this listing violates intellectual property rights. When eBay receives a report of this type of violation, we remove the listing to comply with the law.
The rights owner reported the following information:
XXXXXXXXXXXXXXXXXX requested the removal of your listing(s) because the XXXXXXXXXXXXXXXXXX appeared to be counterfeit. Selling counterfeit goods can subject you to serious civil and criminal liability, as well as termination of your eBay selling privileges. Please contact me to discuss how we may resolve this matter.
FirstName LastName
Trademark Counsel, XXXXXXXXXXXXXXXXXX
FirstNameLastName@XXXXXXXXXXXXXXXXXX.com
(555) 555-5555
Trademark infringement is unlawful and violates eBay's policies. A trademark is a unique sign (such as a name, word, phrase, logo, or symbol) that a company uses to identify its products and/or services.
Using another company's trademark in a way that may confuse buyers about the source of goods or services, or confuses buyers into believing that the seller is affiliated with, sponsored by or endorsed by the trademark owner is both illegal and against eBay's policies. Examples include counterfeits, unauthorized replica items and items that bear the brand or logo of a company without that company's permission.
Guideline: If the product you are listing bears the brand or logo of a company, but it wasn't made or authorized by that company, don't sell it on eBay.
The sale of counterfeits and unauthorized replicas of branded products is unlawful and not permitted on eBay.
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So on top of the generic message, I get an added touch to it. What do you think I should do? If I stop listing that item on that specific account do you think itll be ok? Oddly enough, My other accounts listing the exact same thing have been going solid for days now with no hits at all!
And another thing, this time I havent been required to take any Vero tests in order to sell again. Not sure why