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Old 05-09-2018
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Default ebay stealth suspended, what did I do wrong?

Listed 2 photographs that I made for less then 1$, and one broken Nvidia graphic card for parts or repair price 20$. I thought they'd be considered generic home items. They never made it to appear in the search results from outside the account. Seems like they were placed for approval and few hours later the account was suspended.

- used a variation of my real name, new DOB, new physical address, new phone number, new gmail account
- created new User account
- different IP address by resetting the router. I have a dynamic IP. I was very careful with this and I kept records. Never opened an old account or even checked other emails. However my IP address only changes the last 2-3 digits and the rest is always the same. Example:
This is the only thing I can think that might have created a problem.

Paypal still standing, verified with VCC. I had no transcations, so I guess it hasn't been reviewed. I wonder if it can still be saved?

Suspended with a vague message that basically said nothing.

I asked customer support twice, both times they kept saying they couldn't give me the reasons because of the fear that I might override their policy and that suspended members don't have the right to know the reasons. I got the feeling that the problem weren't the items I listed but smth with my account. At first they were willing to help and then a sudden disregard, like a complete loss of respect.

These were the most relevant messages from the conversations:

Thank you for waiting. After checking your account, I can see it was suspended due to several discrepancies in your registration information. Unfortunately, due to the severe nature of the policy breaches on you account, your account cannot be considered for reinstatement. Due to the risk presented to the eBay community by your account, we have determined it is in eBay's best interest to deny your appeal. This means that we will not be reinstating your account.
Marion Foy17:17 PM
Due to our privacy policy, I'm afraid we're not in a position to explain the details of your suspension. For details on why eBay would suspend accounts, I'll have to direct you to our site's User Agreement under the section "Abusing eBay". The User Agreement is essentially a member's contract with us, and it addresses any questions you may have about our liabilities and arbitration. To access eBay's User Agreement go to www.ebay.co.uk and scroll to the very bottom of the page to access these links: •http://pages.ebay.co.uk/help/policie...agreement.htmlhttp://pages.ebay.co.uk/help/policie...cy-policy.html

I realize how you may wish to know the details of your suspension, however I hope you can understand that we are unable to share this information with our suspended members to guard against possible circumvention of our rules and policies.
Mark Lester10:01 AM
I do understand you on how you feel about this. However, due to our policy, we are unable to share the reason because this can be use by our members to override our policy.

Last edited by ch3shirecat; 05-10-2018 at 12:14 AM.
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Old 05-10-2018
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Default Re: ebay stealth suspended, what did I do wrong?

I suspect bad address and other factors combined to too many red flags.

Which phone service?
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Old 05-10-2018
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Default Re: ebay stealth suspended, what did I do wrong?

Im located in europe. I think ebay doesnt have a system to verify addresses in my country yet, but even if they could it shouldn't be a problem because the address was real and never used before.
The phone service is Vodafone.
I had an active account for 7 years, never had any problems with personal data. I changed address many times, sometimes it was made up, I even asked ebay customer support once about changing name, they said it doesn't matter at all, it doesn't have to match with paypal or need any verification.

I agree that it must have been a combination of factors but I don't understand what exactly.
There's only 3 things that I can think of:
- the IP number, although it never was the same, it was too similar to the IP of my suspended account. They might have noticed the similarity of the name aswell and thought its the same person.
- an old IP number from the suspended account might have repeated itself.
- my listings were posted too soon, 3 days after creating the account.

If someone has any idea, Id really appreciate some help.

Last edited by ch3shirecat; 05-10-2018 at 03:05 PM.
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Old 06-01-2018
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Default Re: ebay stealth suspended, what did I do wrong?

Information in the guide about router or hotspot is extremely harmful. I lost two accounts because of that.I know someone may say there could be different reasons etc but all other factors are the same for all of my accounts. I have 8 stealth accounts now.
One of the banned accounts had real address, and other one had ⊗⊗⊗⊗ address.

Yesterday ebay linked two of my accounts with proxies. I m not an IT specialist but it looks like abay looking at ip range. Ip range for those proxies is the same. The same was for hotspot when you restart it and get NEW ip. I can't prove it. But it feels like not only number at the end is important.
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Old 10-24-2018
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Default Re: ebay stealth suspended, what did I do wrong?

You must of done something wrong!

Your IP is not the problem. It's okay if only 2 digits change on IP, I don't think eBay look at IP's, only paypal does that. I say this because I used many stealths with only 2 digits different and never had issues with eBay. Saying this maybe eBay have changed things and are now looking at IP's but nobody has confirmed this as of yet.

How about your browser? Are you using a different browser? Portable browser?

Its important not to connect old browsers with new stealths as cookies can be linked with eBay.

Have you connected an old paypal to your new stealth? Make sure your paypal is new too. Do not connect old ones to new stealths.

If you think your router is the problem how about trying to tether with your vodefone hotspot? See if it makes a difference.

Last edited by homeless; 10-24-2018 at 05:00 AM.
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Old 01-02-2019
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Default Re: ebay stealth suspended, what did I do wrong?

OP please update your situation. Did you find out the reason?
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