mostly for own records, but IF also sends out an email telling buyer item has been shipped, which has helped a LOT with my DSR ratings. People see it was shipped within 24 hours and are happy rather than not hearing anything and getting their package a few days later.
I haven't had problems with IF and my account. No, it's not free, but I have 200+ items on ebay and it makes it really nice to manage, especially because it puts SKUs on packing slips, making the process MUCH easier. If you use Paypal, you can also use their shipping label services directly from IF and it will transfer the address (though I prefer endicia).
The only time you really need to log in is if you want to use your ebay email and unpaid item disputes, and I guess when you first open your IF account.
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