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  #1  
Old 10-10-2017
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Default Etsy Integrity Shut Account Down

Hi,

about 24-48 hours 2 of my newly created accounts got shut down...

This was the message:

Hello,

This is Merle from Etsy's Marketplace Integrity team. Thank you for your interest in selling on Etsy.

Based on inconsistencies we reviewed in your account information, we have reason to believe that your business presents a significant risk to the marketplace and we can no longer accommodate your account(s) on Etsy.

and so on.

Created the accounts with Fresh IP, VM, unique item (picture never used before etc,) and uploaded the ID when they asked for it during the creation process. This worked with lots of accounts but the last 2 got shut down pretty fast.

Any Ideas what went wrong?

Cheers
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  #2  
Old 10-10-2017
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Default Re: Etsy Integrity Shut Account Down

This happened to me once too. Which bank were you using?

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  #3  
Old 10-10-2017
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Default Re: Etsy Integrity Shut Account Down

Did you send the same id?

Was all your info unique and new? Name, address, etc?
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  #4  
Old 10-10-2017
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Default Re: Etsy Integrity Shut Account Down

I used my german bank account. A different one than with the other accounts ofc.

Never used ID, everything new.
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  #5  
Old 10-11-2017
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Default Re: Etsy Integrity Shut Account Down

Have You erased pictures' exif data?
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Default Re: Etsy Integrity Shut Account Down

Do you think your products meet common sense to be produced as handmade in Germany?
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  #7  
Old 10-11-2017
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Default Re: Etsy Integrity Shut Account Down

deleted exif and the items are self designed and handmade.
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Default Re: Etsy Integrity Shut Account Down

Any sales on those account already?
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Old 10-11-2017
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Default Re: Etsy Integrity Shut Account Down

no closed within 48 hours
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Default Re: Etsy Integrity Shut Account Down

Could they probably check your ID then?
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  #11  
Old 10-11-2017
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Default Re: Etsy Integrity Shut Account Down

What did you use for a Fresh IP? VPN? If so what company?

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  #12  
Old 10-11-2017
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Default Re: Etsy Integrity Shut Account Down

Quote:
Originally Posted by Applepie View Post
Do you think your products meet common sense to be produced as handmade in Germany?

That was my first thought. If there's no other sellers of that product in that region and a seller was shut down (you) with the same items they'd assume it was stealth and ban it. It could also be the items themselves causing the flag independent of the region.
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  #13  
Old 10-12-2017
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Default Re: Etsy Integrity Shut Account Down

It would be so nice if e/t.sy just told you where you f*cked up lol
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  #14  
Old 10-12-2017
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Default Re: Etsy Integrity Shut Account Down

I know it's a long shot and the account will stay dead but did you ever think of writing back Merle and asking what the inconsistencies were?
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  #15  
Old 10-12-2017
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Default Re: Etsy Integrity Shut Account Down

This was the friendly Email I sent.

………………….//)
………………..,/../
………………./…./
………….//’…’/`
………./’/…/…./……./\
……..(‘(………. ~/’…’)
………\……………..’…../
……….”…\………. _.
…………\…………..(
…………..\………….\

No reply. Btw. Merle could as well be a guy. Like my personal idol Merle Allin.
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  #16  
Old 10-12-2017
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Default Re: Etsy Integrity Shut Account Down

Apart from that I'm pretty sure it wasn't the item. Since I have the assumption that most accounts are manually reviewed within the first 48 hours after creation I always list one of grannies self knitted items (new pics, exif removed) for the first 48 hours and start from there. However they shut grannies knitting shop down.
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  #17  
Old 10-13-2017
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Default Re: Etsy Integrity Shut Account Down

Was the item indexed? It could be anything, the way the shop was verified, the name not being removed from certain areas that is associated with the bank...a lot of variables.
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Old 11-06-2017
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Default Re: Etsy Integrity Shut Account Down

same thing happened to me, i am looking for help
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