| chihuahuagirl | 09-18-2019 09:22 AM |
Etsy shut down my shop!
I have been selling on Etsy for years. Out of nowhere, I receive an e-mail stating that my shop violated their selling regulations and that my shop had been closed. I had $1,000 that had not been deposited into my bank account yet! I have no idea what I violated and people are selling the exact same items that I make on Etsy. The only thing I can guess is that a competitor reported me...
Anyway, at this point, I am done with them. I have been corresponding with them for a few days now to no avail. They asked me for pictures on how I make my items, what type of items I plan to sell in the future, and where I get my supplies from. I provided everything and then this morning they had sent me a message that said they are not changing their decision and they will no longer be responding to me over "this matter". This is the most horrid customer service I've ever encountered. They will deposit my money, won't they?
My question is:
Etsy said my funds would not be deposited into my bank account until March 10, 2020 :doh: This is absolutely insane! They will actually give it to me on that date, correct?
I'm just terrified of them keeping my money on products I have already mailed out and not ever being able to get a hold of them. They have no phone number to contact them. | 
