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-   Etsy Discussions (https://www.aspkin.com/forums/etsy-discussions/)
-   -   Can't Find My ETSY Shop (https://www.aspkin.com/forums/etsy-discussions/141835-cant-find-my-etsy-shop.html)

xzaofei 02-03-2021 09:54 AM

Can't Find My ETSY Shop
 
Same problem!!! I can’t find my shop name on search bar. Also, can’t find my products.
Account suspended?
Any suggestion on this issue. Need help....

Papapad 02-03-2021 10:08 AM

Re: Can't Find My ETSY Shop
 
can you sign into your account?

xzaofei 02-03-2021 10:12 AM

Re: Can't Find My ETSY Shop
 
yes, I can sign into my account

Papapad 02-03-2021 10:24 AM

Re: Can't Find My ETSY Shop
 
if it's a new one it might take some time for the products to be shown on their site. but since you were able to sign in, there is no issue.

Duab 02-04-2021 01:12 AM

Re: Can't Find My ETSY Shop
 
Quote:

Originally Posted by xzaofei (Post 1139954)
Same problem!!! I can’t find my shop name on search bar. Also, can’t find my products.
Account suspended?
Any suggestion on this issue. Need help....

Your shop is "deindexed".

Its not normal and there was something that triggered that. Your shop is now on hold until Etsy rep will check it manually. You need to contact support and wait for few days.

Usually 80-90% of the times it will be fixed.

GreenBean 02-04-2021 03:24 AM

Re: Can't Find My ETSY Shop
 
Quote:

Originally Posted by Duab (Post 1140084)
Your shop is "deindexed".

Its not normal and there was something that triggered that. Your shop is now on hold .......

Usually 80-90% of the times it will be fixed.

Sweat or cross your fingers or kick the cat. Choose what you prefer.

Make sure you have written down exactly what you did.

If all gets fixed, make a paper plane with that paper. If not, post the method and we can advise

:coffee:

Duab 02-04-2021 05:06 AM

Re: Can't Find My ETSY Shop
 
Quote:

Originally Posted by GreenBean (Post 1140091)
Sweat or cross your fingers or kick the cat. Choose what you prefer.

Make sure you have written down exactly what you did.

If all gets fixed, make a paper plane with that paper. If not, post the method and we can advise

:coffee:

Quite normal these days with shops getting "deindexed". No magic method there, just write support and wait for the answer

GEORGIAN 02-04-2021 02:43 PM

Re: Can't Find My ETSY Shop
 
if im uploading several listings in row in 1 day opened shop it always gets "deindexed" so its really common problem for us :) nothing special just write to the support and they will solve it


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