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-   Etsy Discussions (https://www.aspkin.com/forums/etsy-discussions/)
-   -   Etsy banned account (https://www.aspkin.com/forums/etsy-discussions/151034-etsy-banned-account.html)

Wesker93 09-08-2023 03:50 PM

Etsy banned account
 
Hello, I opened a new shop with all new info, and I got banned in 2 days, the only problem I can think it’s I keep receiving email everytime I access my account saying if it was me, how is that possible?and is the account recoverable?

Pedroalva 09-08-2023 06:21 PM

Re: Etsy banned account
 
Are you using a proxy to access? When you receive the email asking if it was you it shown the correct location where is registered?
depends the reason but once is suspended usually there are low chances to pass the appeal

rsot 09-09-2023 11:41 AM

Re: Etsy banned account
 
are you using a browser with incognito and no cookies?

Automasters 09-10-2023 09:28 AM

Re: Etsy banned account
 
Wesker, I love it :p

Wesker93 09-13-2023 05:35 PM

Re: Etsy banned account
 
Quote:

Originally Posted by Pedroalva (Post 1225229)
Are you using a proxy to access? When you receive the email asking if it was you it shown the correct location where is registered?
depends the reason but once is suspended usually there are low chances to pass the appeal

No proxy, it is not showing location but it indicate the correct device and service provider, I have opened a ticket but they refuse to give me explanation on what happened, it’s the first time it happens..

Wesker93 09-13-2023 05:37 PM

Re: Etsy banned account
 
Quote:

Originally Posted by rsot (Post 1225250)
are you using a browser with incognito and no cookies?

I was thinking the same thing, but I can’t explain how the phone is one that never accessed the site before …

rsot 09-14-2023 05:47 AM

Re: Etsy banned account
 
please provide all details of your accounts setup and operation

shazaa111 09-14-2023 11:48 AM

Re: Etsy banned account
 
a similar situation apart from the last one you wrote about, maybe it's algorithm error and the stores will be restored

degsey69 09-14-2023 03:37 PM

Re: Etsy banned account
 
All I can think of is that you have the Etsy account in another country to the one you are in and the IP address you are accessing the account is showing out of country, by confirming it was you to Etsy probably prompted the suspension which will be permanent.

Pedroalva 09-14-2023 04:12 PM

Re: Etsy banned account
 
Quote:

Originally Posted by Wesker93 (Post 1225533)
No proxy, it is not showing location but it indicate the correct device and service provider, I have opened a ticket but they refuse to give me explanation on what happened, it’s the first time it happens..


It must have the location can check for example to the site whatismypaddress it will show the current IP with the position


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