Etsy ID Verification

hellosugarmaven · #1 10-11-2023

I recently created a new Etsy account using all new information. Etsy asked that I upload an ID for verification, which has been done. It's been almost a week and my account is still frozen. Has anyone had this issue?

**SaiJin** · #2 10-11-2023

Quote:

Originally Posted by hellosugarmaven

I recently created a new Etsy account using all new information. Etsy asked that I upload an ID for verification, which has been done. It's been almost a week and my account is still frozen. Has anyone had this issue?

did they say how long it'll take them to verify it?
a week ... I'd say contact them if they are past the deadline they set themselves.

hellosugarmaven · #3 10-11-2023

Quote:

Originally Posted by SaiJin

did they say how long it'll take them to verify it?
a week ... I'd say contact them if they are past the deadline they set themselves.

There was no time line given. The status is still showing as "pending" and I'm not sure if the best thing to do is upload my ID again or keep waiting it out.

Pedroalva · #4 10-11-2023

Sometime they can delay over 1 week , if is not accepted they usually send a message to confirm

agent006140 · #5 10-11-2023

what kind of ID did you submit?

hellosugarmaven · #6 10-11-2023

Quote:

Originally Posted by agent006140

what kind of ID did you submit?

I used a driver's license.

agent006140 · #7 10-11-2023

that should be easy,why not call them or email them

hellosugarmaven · #8 10-11-2023

Quote:

Originally Posted by agent006140

that should be easy,why not call them or email them

I have emailed them, no response. There isn't a phone number I can find to call them.

agent006140 · #9 10-11-2023

Then you have to wait,there are many new buyers/sellers wanting to open Etsy accounts.

hellosugarmaven · #10 10-11-2023

Quote:

Originally Posted by agent006140

Then you have to wait,there are many new buyers/sellers wanting to open Etsy accounts.

That’s what I figured, I was just curious if anyone else had experienced this. It’s the first time I’ve encountered it in all my years selling on Etsy.

Pedroalva · #11 10-11-2023

While Etsy asked to upload the id and then the acc is still frozen , are you sure that in the meantime was not suspended ?
Do you see the red banner with the message to apply?

umayragha · #12 10-12-2023

Take a screenshot of your status, and tag Etsy support on twitter. This way you will save time.

rsot · #13 10-12-2023

Welcome to the forum OP - all the best as you master stealth

YouTube (Short URL)

Pedroalva · #14 10-12-2023

Quote:

Originally Posted by hellosugarmaven

I recently created a new Etsy account using all new information. Etsy asked that I upload an ID for verification, which has been done. It's been almost a week and my account is still frozen. Has anyone had this issue?

Also.. if no answer , they could have closed the store

sellerstealther · #15 10-12-2023

Quote:

Originally Posted by umayragha

Take a screenshot of your status, and tag Etsy support on twitter. This way you will save time.

Do you think this will speed up the process? you tried?

rsot · #16 10-16-2023

Quote:

Originally Posted by T85

Thanks for the reply!!

got to make use of social media to contact them, right on