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imadocrate 05-27-2019 10:06 AM

Ebay scammers
 
Hello , an ebay buyer order two items from my ebay store after I shipped to him he open a dispute for non authorized transactions this is his ebay account : ***** and his phone number : +44 ****

What can I do with this scammer ??

jas 05-27-2019 10:15 AM

Re: Ebay scammers
 
Did you send the items with a recorded delivery service?

agent006140 05-27-2019 11:20 AM

Re: Ebay scammers
 
go to Paypal and review seller protection for Unauthorised transaction.
The last I read,allyou have to do is to prove you have shipped to his address in the Paypal payment notice ,not necessarily delivered.
where did you print your shipping label

james_112233 05-27-2019 11:34 AM

Re: Ebay scammers
 
Paypal should have you covered. Don't worry about it.

imadocrate 05-27-2019 12:47 PM

Re: Ebay scammers
 
The problem is digital items is not a physical product . so the service shipped just by ebay messaging .and the service somehow is highrisk for ebay policies .

jas 05-27-2019 01:15 PM

Re: Ebay scammers
 
That’s the risk of selling digital items. I used to sell them back in 2009 and I had this same problem loads with people using hack accounts to order.

james_112233 05-27-2019 01:53 PM

Re: Ebay scammers
 
If it's digital then you have no chance. Your money is gone. Anybody selling digital items need to write off scammers as a business expense because it will definitely happen.

Distributing the buyers private details out of anger (so essentially doxxing) also makes you just as bad in the eyes of the law. Be careful doing that.

rsot 05-28-2019 12:53 AM

Re: Ebay scammers
 
Welcome to the forum OP - all the best as you master stealth :thumb:

Sadly the risk of selling digital items has been clarified by the posters on this thread - not a ton you can do :(

WEI 05-28-2019 01:00 AM

Re: Ebay scammers
 
Giving the benefit of the doubt, that buyer might been hacked.
But sadly, there's really nothing you can do with this. Unless you are an Authorized Reseller of the Digital items you're selling.

treyallover 05-28-2019 12:23 PM

Re: Ebay scammers
 
Quote:

Originally Posted by WEI (Post 1006339)
Giving the benefit of the doubt, that buyer might been hacked.
But sadly, there's really nothing you can do with this. Unless you are an Authorized Reseller of the Digital items you're selling.

^^ This is what Ebay's TOS state.

winge00 05-28-2019 02:55 PM

Re: Ebay scammers
 
It happened to me as well, I delivered theme park tickets via email, within 3 hours times received this scary message from ebay that buyer account has been used unauthorized. Ebay is kind of quite on it but this scammer opened a case with PP, I have provided PP screenshots of delivery from email and still waiting for outcome.

I bought the news papers, gather all sunsaver code and got the tickets that way, Am I still unauthorized Reseller in eb eyes. I have receipts from supermarkets when I bought the sun newspapers.

rsot 05-29-2019 07:11 AM

Re: Ebay scammers
 
Quote:

Originally Posted by winge00 (Post 1006484)
It happened to me as well, I delivered theme park tickets via email, within 3 hours times received this scary message from ebay that buyer account has been used unauthorized. Ebay is kind of quite on it but this scammer opened a case with PP, I have provided PP screenshots of delivery from email and still waiting for outcome.

I bought the news papers, gather all sunsaver code and got the tickets that way, Am I still unauthorized Reseller in eb eyes. I have receipts from supermarkets when I bought the sun newspapers.

Best of luck - let forum know of your updates...hope it works out for you

agent006140 05-30-2019 08:05 AM

Re: Ebay scammers
 
Paypal bot will be looking at online viewable tracking from commercial carrier which said it has been delivered,and you dont have any.
you will lose and then you can appeal,a human being will look into your newspaper stuff and will deny your appeal.

agent006140 05-30-2019 08:10 AM

Re: Ebay scammers
 
when will people ever learn,no tickee,no washee!
Both Ebay and Paypal use bots to check for ONLINE VIEWABLE TRACKING SHOWING DELIVERY STATUS from a commercial carrier.
If a seller used a commercial carrier like a freight company ,then it will give Ebay/paypal a link to the freight carrier site to check tracking status,if it does not have online viewable tracking ,then freight bill,signature etc and pray

imadocrate 06-11-2019 06:03 AM

Ebay scammers
 
Hello , My ebay account has been suspended for high risk and bla bla but the problem that I already shipped my items and some buyers they panic when don't find me anymore on ebay so they opened disputes and about two of them escalte the dispute directly to ebay and you know because I can't access to my ebay account to reply to this dispute I just lose 240 dollars without any action from me because I can't do anything and my items already delivered .I contact ebay to tell them this they try ignoring me !!

rsot 06-11-2019 06:06 AM

Re: Ebay scammers
 
Quote:

Originally Posted by imadocrate (Post 1009826)
Hello , My ebay account has been suspended for high risk and bla bla but the problem that I already shipped my items and some buyers they panic when don't find me anymore on ebay so they opened disputes and about two of them escalte the dispute directly to ebay and you know because I can't access to my ebay account to reply to this dispute I just lose 240 dollars without any action from me because I can't do anything and my items already delivered .I contact ebay to tell them this they try ignoring me !!

And what is your question here? You have contacted them and you will need to keep pushing - if you shipped via paypal, contact them too?

agent006140 06-11-2019 07:36 AM

Re: Ebay scammers
 
if you have shipped and print your label via ebay or paypal,Ebay should have the tracking.
you should have called Ebay before they get involved if you cant access your account,try calling them now and see what they can do,if your trackings hows it has been delivered.


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