phaz0rz | 04-17-2020 07:00 AM | Re: Scamming spike on eBay this easter Quote:
Originally Posted by panacea
(Post 1086132)
I also noticed more buyer claiming 'item not received' this year. although i always refund, ebay has sent me warnings re: too many 'item not received' cases being opened. very frustrating. | Always fight it!!! :peace:
Buyer : hey tracking says delivered but I didn't get it
me: since the tracking number for your order is confirming delivery in the correct area, we kindly ask that you open an "item not received" case here on eBay
Buyer : ok, I'll do that
- next day -
- case has been opened -
me : since the tracking number for your order is confirming delivery in the correct area, we kindly ask that you escalate your case for review by eBay whenever you are given the opportunity to do so
Buyer : ok, I'll do that
- a few days later -
eBay : we received tracking confirming the shipment was delivered so we have closed this case in your favor. The buyer will not be refunded and this will not count against you.
:humble: |