new purchase but code already used ? request a new code please.

[mben123]

i puchased the amz stealth. it gave me a code. i pasted it on javelin but it keeps telling me it is a used code and don't let me open the file. both window and andriod said it is a used code (i used english system language).
i tried to contact support via email and forum pm for new code, no reponse.
any help is welcome.

[rsot]

pm a moderator [purple name] or e-mail support