XeBrandon | 12-17-2019 04:53 PM | Mercari Help Hello guys, so I’ve been having the worst experience with mercari over the past week or so.
Initially I created my account and was selling items, and I got carried away and made $2000 in sales on my first selling day, which I thought was great till I got struck with that restriction.
So I verified my Identity with an ID and then I provided invoices from my products and they claim I use an authorized supplier, so that is why I am suspended apparently, they claim.
Today all of my transactions have been completed, and one buyer has claimed that the item I sent was not real, I would communicate with him and try to work this out but mercari has my account suspended so I cannot even message my customers.
I am worried they are going to try to keep my money even tho it is rightfully mine, I have no issues with sending my unhappy customer a refund but since he has rated me mercari won’t even let that happen. I hate this platform and I hate their customer service.
Has anyone else ever had an experience like this and please share the outcome with me, this is a bad time to just loose 2 grand with Christmas right around the corner. |