| |
| solefoodbk | 04-05-2024 11:02 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1238920)
Businesses as in a state registered business or just a ring of criminals?
| No illegal criminals who have structure like a business by exploiting marketplaces who have lax policy on refunds. |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1238920)
Businesses as in a state registered business or just a ring of criminals?
| :suspicious::suspicious: |
| SaiJin | 04-08-2024 10:56 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1238959)
No illegal criminals who have structure like a business by exploiting marketplaces who have lax policy on refunds.
| Oh for christ sake. It's these kind of people and just ruins it for everyone.
Wishful thinking people would think long term and work instead of doing the above |
| agent006140 | 04-14-2024 08:28 AM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1238829)
They just updated deferred payments to now 31 days lol, it's going to take me about 45 days to receive my money.
Thank you @SaiJin
One other thing, their policy for giving out refunds to customers is just as loose for sellers. There are lots of scammers on TikTok, at least my customers are. Recently I had someone ask to return their order, it was worth $1,200+....
I have sold online for over 10 years and have no idea how this happened, however they returned their package with tracking marked delivered but it actually wasn't. I talked with the manager at my UPS store, she wrote me a letter saying this, had it signed and everything....
TikTok refunded me $1,200+ off that letter, even with tracking showed delivered. Just like they refund customers even if tracking shows delivered. Their relaxed policy won't last forever, but for now it's unbelievably loose.
| It takes Ebay years to keep improving its system,sounds like TikTok has to do the same,in the mean time,to minimise your loss,you should deal in smaller amount,$1200 sounds like a lot of money for a new site |
Re: Anyone selling on TikTok shop?
tiktok isn't really that new though....for sure not as long as eb but 1200 isnt actually a lot of money compared to higher end items... |
| SaiJin | 04-23-2024 11:23 AM |
Re: Anyone selling on TikTok shop?
the US government is wanting to ban tiktok.
What do you guys think if it happens? |
| solefoodbk | 04-23-2024 05:28 PM |
Re: Anyone selling on TikTok shop?
Well my f*cking account is disabled.
As I said from the start, customers can open return requests even if tracking shows delivered, and TikTok will refund them. Turns out you get enough of those and they flag your account. I know I was targeted by some group because it happened to frequently, and the customers KNEW they would get refunded. I have $6000 pending, probably won't get it back.
I would recommend everyone selling on TikTok to use their TikTok labels, I would assume this prevents what happened to me.
I had customer spend $1000+ on an order, with signature confirmation after their 2nd appeal TikTok refunded half their order. Their marketplace practices will never allow them to scale. It's a ponzi. I showed them proof via tracking, receipt of purchase via shipstation, and THEIR OWN SIGNATURE FROM USPS, yet TikTok still refunded half there order on my behalf of course. |
| SaiJin | 04-23-2024 09:25 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1240243)
Well my f*cking account is disabled.
As I said from the start, customers can open return requests even if tracking shows delivered, and TikTok will refund them. Turns out you get enough of those and they flag your account. I know I was targeted by some group because it happened to frequently, and the customers KNEW they would get refunded. I have $6000 pending, probably won't get it back.
I would recommend everyone selling on TikTok to use their TikTok labels, I would assume this prevents what happened to me.
I had customer spend $1000+ on an order, with signature confirmation after their 2nd appeal TikTok refunded half their order. Their marketplace practices will never allow them to scale. It's a ponzi. I showed them proof via tracking, receipt of purchase via shipstation, and THEIR OWN SIGNATURE FROM USPS, yet TikTok still refunded half there order on my behalf of course.
|
So we need to spread the sales there too....
you got backups? |
| solefoodbk | 04-23-2024 10:34 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1240259)
So we need to spread the sales there too....
you got backups?
| I just opened another Mercari account so that will replace what had with TikTok. I might open another account in a few months, but won't take it seriously. The fact I had to remain in deferred payments the entire time when I truly did nothing wrong is insane. They penalize you if customers open requests saying the package was not delivered, even IF you have tracking shows its delivered. TikTok allows blatant fraud. I mean literally blatant fraud. It took like 45 days to receive money from my sale, and whatever I had is gone now.
I think it will be deposited after 90 days, but I'm not holding my breath. Their customer support is extremely bad, and TikTok might be banned anyways. If you have an account it's worth selling on, personally I think it's best to view it as a side marketplace. It's no replacement for Amazon or eBay.
I maybe made about $8000+ gross sales, then they ban once I had $6000 pending and I've been in probation for two weeks due the customer who spent $1000+ opened a claim and they refunded half. That prevented withdrawals. It's a f*cking joke. I got 24 violation points after the customer appealed not once, but twice, then they refund half the order out of "goodwill" from my balance.
TikTok has massive amount of MAU's, and money yet have horrible structure. The system flagged me, I even had someone via chat explicitly say this word for word, said I have nothing to worry about, then my appeal goes denied.
I have one appeal left, but I already consider the account gone. |
| yobar | 04-23-2024 10:48 PM |
Re: Anyone selling on TikTok shop?
I sold once on TikTok but it wasn't my thing, they seem complicated to me and you can also lose a lot of money if there are open cases.
I personally do not recommend TikTok |
| SaiJin | 04-24-2024 06:50 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1240261)
I just opened another Mercari account so that will replace what had with TikTok. I might open another account in a few months, but won't take it seriously. The fact I had to remain in deferred payments the entire time when I truly did nothing wrong is insane. They penalize you if customers open requests saying the package was not delivered, even IF you have tracking shows its delivered. TikTok allows blatant fraud. I mean literally blatant fraud. It took like 45 days to receive money from my sale, and whatever I had is gone now.
I think it will be deposited after 90 days, but I'm not holding my breath. Their customer support is extremely bad, and TikTok might be banned anyways. If you have an account it's worth selling on, personally I think it's best to view it as a side marketplace. It's no replacement for Amazon or eBay.
I maybe made about $8000+ gross sales, then they ban once I had $6000 pending and I've been in probation for two weeks due the customer who spent $1000+ opened a claim and they refunded half. That prevented withdrawals. It's a f*cking joke. I got 24 violation points after the customer appealed not once, but twice, then they refund half the order out of "goodwill" from my balance.
TikTok has massive amount of MAU's, and money yet have horrible structure. The system flagged me, I even had someone via chat explicitly say this word for word, said I have nothing to worry about, then my appeal goes denied.
I have one appeal left, but I already consider the account gone.
| Even if USA bans tiktok I think it'd be years before it actually can happen to the platform. I'm sure they'll sue to prevent this from happening. |
| solefoodbk | 04-24-2024 11:36 PM |
Re: Anyone selling on TikTok shop?
I don't think I will open another account. I genuinely have never sold on more of a corrupt marketplace. I think this works for people selling low cost items, but if you want to sell anything $100+, it's very risky.
I'm not even going to ask for another appeal, it's just not worth the time. I have seen others banned for the same thing that happened to me on Reddit. It's a f*cking joke of a company. You can literally prove something is signed by the customer and yet they STILL refund them. Absurd. |
| SaiJin | 04-25-2024 12:16 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1240322)
I don't think I will open another account. I genuinely have never sold on more of a corrupt marketplace. I think this works for people selling low cost items, but if you want to sell anything $100+, it's very risky.
I'm not even going to ask for another appeal, it's just not worth the time. I have seen others banned for the same thing that happened to me on Reddit. It's a f*cking joke of a company. You can literally prove something is signed by the customer and yet they STILL refund them. Absurd.
|
That's too bad. YOu seem to have become good at tiktok .
btw your customers are from USA mostly? |
| solefoodbk | 04-25-2024 08:42 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1240349)
That's too bad. YOu seem to have become good at tiktok .
btw your customers are from USA mostly?
| I see others have no issue. If I could have had somewhat normal payment releases (within 15 days), it could have been great. I think it's what I sell. The solution is probably to use TikTok labels. I was just getting traction with sales because people could see I already had 50+ sales and customers were leaving good reviews, many with pictures.
Idk, I will probably try again and use TikTok labels. The more I think about it, the more I think thats the way around this scam. |
| SaiJin | 04-26-2024 11:32 AM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1240380)
I see others have no issue. If I could have had somewhat normal payment releases (within 15 days), it could have been great. I think it's what I sell. The solution is probably to use TikTok labels. I was just getting traction with sales because people could see I already had 50+ sales and customers were leaving good reviews, many with pictures.
Idk, I will probably try again and use TikTok labels. The more I think about it, the more I think thats the way around this scam.
| Sounds like amazon FBM vs FBA where the tiktok label is like FBA with more protection. |
| solefoodbk | 04-28-2024 02:44 AM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1240418)
Sounds like amazon FBM vs FBA where the tiktok label is like FBA with more protection.
| Just based off experience from selling on all these marketplaces, I think people know TikTok refunds if you simply claim "item not received". And for me, I cater to a group of customers that will most assuredly abuse that option if given the chance. If you're selling some cool gadget for $10 most people would never bother with this. However if you sold something for $300+ and could resell, or just want it for free this plays a factor.
All other marketplaces do not penalize you if a customer opens a request claiming it was not received if tracking clearly shows delivered. At the same time, these marketplaces generally speaking do not just openly refund unless it's Poshmark. TikTok incentives this based on their loose policy.
My first sale actually resulted in this. I used TikTok labels and the procedure was different. I received an email saying the compensation was refunded in error and I would not be held accountable. It took 15+ days to get my money back but once I started using my own labels via Shipstation, I didn't get the same responses.
In a sense I could understand TikTok from an algorithm looking at my account, seeing I have 50 sales, 5+ with customers opening claims saying they do not have it, and these are high value $300-$1000+ sales. But then it's a matter of who do you want selling in the marketplace?
They cannot blame you if you're using TikTok labels. That is key. The reason for my deactivation was "cancelled sales", but within the policy they claimed I was in connection with these people opening claims, or that I manipulated tracking. Complete nonsense. Yet whatever I feel does not matter, you just have to play the game within the rules they set.
I was just approved for Walmart which should hopefully counter whatever sales lost I had with TikTok. In a few months I will open another account. Treat it like Mercari, hope for at most $2,500 sales and thats it. Not trying to make my business revolve around TikTok. |
| SaiJin | 04-29-2024 08:19 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1240525)
Just based off experience from selling on all these marketplaces, I think people know TikTok refunds if you simply claim "item not received". And for me, I cater to a group of customers that will most assuredly abuse that option if given the chance. If you're selling some cool gadget for $10 most people would never bother with this. However if you sold something for $300+ and could resell, or just want it for free this plays a factor.
All other marketplaces do not penalize you if a customer opens a request claiming it was not received if tracking clearly shows delivered. At the same time, these marketplaces generally speaking do not just openly refund unless it's Poshmark. TikTok incentives this based on their loose policy.
My first sale actually resulted in this. I used TikTok labels and the procedure was different. I received an email saying the compensation was refunded in error and I would not be held accountable. It took 15+ days to get my money back but once I started using my own labels via Shipstation, I didn't get the same responses.
In a sense I could understand TikTok from an algorithm looking at my account, seeing I have 50 sales, 5+ with customers opening claims saying they do not have it, and these are high value $300-$1000+ sales. But then it's a matter of who do you want selling in the marketplace?
They cannot blame you if you're using TikTok labels. That is key. The reason for my deactivation was "cancelled sales", but within the policy they claimed I was in connection with these people opening claims, or that I manipulated tracking. Complete nonsense. Yet whatever I feel does not matter, you just have to play the game within the rules they set.
I was just approved for Walmart which should hopefully counter whatever sales lost I had with TikTok. In a few months I will open another account. Treat it like Mercari, hope for at most $2,500 sales and thats it. Not trying to make my business revolve around TikTok.
|
I had to reread the entire thread. So to summarize I think your problem comes from:
Not using their labels to ship
selling branded expensive items
Not using Video promo and only pictures.
Am I missing anything? |
| solefoodbk | 04-29-2024 10:05 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1240674)
I had to reread the entire thread. So to summarize I think your problem comes from:
Not using their labels to ship
selling branded expensive items
Not using Video promo and only pictures.
Am I missing anything?
| I think when I restart my next account I will use TikTok labels with signature confirmation for anything above $100+. I'll just assume that as part of doing business on TikTok.
Also, I just sold something on Mercari and I think one of my customers is doing exactly what you mentioned. The package arrived at the local post office, but then it updated today saying "Your item was forwarded to a different address at *:** am on April 29, 2024 in ****, **. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect." |
| SaiJin | 04-29-2024 10:14 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1240686)
I think when I restart my next account I will use TikTok labels with signature confirmation for anything above $100+. I'll just assume that as part of doing business on TikTok.
Also, I just sold something on Mercari and I think one of my customers is doing exactly what you mentioned. The package arrived at the local post office, but then it updated today saying "Your item was forwarded to a different address at *:** am on April 29, 2024 in ****, **. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect."
|
Honestly I'm a little surprised why you didn't do the tiktok label and all that fro the start and also why aren't you using videos??
No no, the mercari one I was the buyer. The seller is a scammer. |
| SaiJin | 05-06-2024 03:15 PM |
Re: Anyone selling on TikTok shop?
Wth is wrong with tiktok... trying to add a bank ACC and it kept saying Invalid last name |
| solefoodbk | 05-09-2024 09:02 AM |
Re: Anyone selling on TikTok shop?
These a$$holes are trying to steal $4000+ from me. I will get my money back somehow. |
| BlackLion | 05-09-2024 02:04 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1240674)
I had to reread the entire thread. So to summarize I think your problem comes from:
Not using their labels to ship
selling branded expensive items
Not using Video promo and only pictures.
Am I missing anything?
| Wait, so on tiktok shops I can't simply use pictures? I "HAVE" to post actual videos? |
| SaiJin | 05-09-2024 06:39 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1241237)
These a$$holes are trying to steal $4000+ from me. I will get my money back somehow.
| Did you have issues adding a bank account ever and get an invalid name error? |
| SaiJin | 05-09-2024 06:39 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by BlackLion
(Post 1241263)
Wait, so on tiktok shops I can't simply use pictures? I "HAVE" to post actual videos?
| It seems like using videos are the best way to sell |
| SaiJin | 05-16-2024 09:35 AM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1241237)
These a$$holes are trying to steal $4000+ from me. I will get my money back somehow.
|
What's happening to you now? |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by dplord
(Post 1241742)
yes, i have i can help you out
| Welcome to the forum - all the best as you master stealth :thumb: |
| SaiJin | 05-28-2024 11:07 AM |
Re: Anyone selling on TikTok shop?
Anyone else have been migrating to tiktokshop? |
| solefoodbk | 06-03-2024 08:30 PM |
Re: Anyone selling on TikTok shop?
I can't believe they're really going to take my money. What criminals. Mercari stole $3,000 from me last year, now TikTok about $3,500 this year. I don't even think I want to open another account. TikTok has delayed efforts for expansion into Europe while focusing on United States.
I think it's more so because the current system they have is so flawed. |
| SaiJin | 06-03-2024 10:18 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1242603)
I can't believe they're really going to take my money. What criminals. Mercari stole $3,000 from me last year, now TikTok about $3,500 this year. I don't even think I want to open another account. TikTok has delayed efforts for expansion into Europe while focusing on United States.
I think it's more so because the current system they have is so flawed.
| This is because of the branded items you were selling right? And I'm assuming your buyer is complaining about it? |
| solefoodbk | 06-04-2024 12:38 AM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by SaiJin
(Post 1242606)
This is because of the branded items you were selling right? And I'm assuming your buyer is complaining about it?
| No it is because if you sell any valuable items all customers have to do is open a claim saying the package is not delivered and they get refunded. Poshmark has this as well, they hand out free money.
The problem with TikTok is, at least for me, I had numerous customers purchase $1,000+ orders then do this. And I know because of the large amount these people knew what they were doing. Their TikTok accounts weren't active, recently created.
Solution sounds like just using TikTok labels. But for me, if TikTok has such corrupt and flawed algorithms that doesn't understand the difference from targeted fraud what is the point. Sure, if I had my account back right now I would still sell on it, but I now understand and know they are just like Mercari and will suspend you then hold all your money. Poshmark will cancel orders because of the address. They have security and don't hold sellers ever accountable for delivery.
$3,000 is not a lot of money for me, I can make that back but it's still a scam. Why do they get to keep my money because I "broke their policy". You can create a policy so open to interpretation anyone could be suspended.
Then the difference from Mercari and TikTok is I get my money 3 days after delivery with Mercari, it took me 30 fckin days with TikTok. Therefore it's an implied average of about 35 days for my money if I ship same or next day after payment. So you can build a balance quickly and then get violation points that suspend you without withdrawing a balance quickly. |
| SaiJin | 06-04-2024 10:51 PM |
Re: Anyone selling on TikTok shop?
Then the trick is not to sell valuable items...
But not valuable items have a tough time selling.... the dilemma eh? |
| agent006140 | 06-05-2024 06:32 AM |
Re: Anyone selling on TikTok shop?
I just read all of Solefood's posts-
Tiktok is a popular place for young folks ,many do not have much spending power,no wonder he got scammed.
They are reselling his items to make some money,popular game these days. |
| Freakzilla | 06-05-2024 11:29 AM |
Re: Anyone selling on TikTok shop?
Had my first sale this week on there. |
| SaiJin | 06-06-2024 11:24 AM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by Freakzilla
(Post 1242682)
Had my first sale this week on there.
| Nice nice!
Did you make your own video with your own face?
Expensive or generic item?
How long did it take to make the first sale after listing? |
| Freakzilla | 06-06-2024 11:55 AM |
Re: Anyone selling on TikTok shop?
No video, just a picture on the listing.
£20 About 4 days.
Hoping it's going to be a nice extra earner. Quote:
Originally Posted by SaiJin
(Post 1242737)
Nice nice!
Did you make your own video with your own face?
Expensive or generic item?
How long did it take to make the first sale after listing?
| |
| SaiJin | 06-06-2024 04:01 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by Freakzilla
(Post 1242739)
No video, just a picture on the listing.
£20 About 4 days.
Hoping it's going to be a nice extra earner.
| You don't wanna do video or use influencers to promote the sales? |
| Freakzilla | 06-06-2024 05:33 PM |
Re: Anyone selling on TikTok shop?
I have about 30,000 items to list. I haven't got the time to do individual videos for each. I appear at the top of searches already. Will see how it goes. Quote:
Originally Posted by SaiJin
(Post 1242746)
You don't wanna do video or use influencers to promote the sales?
| |
| SaiJin | 06-07-2024 02:15 PM |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by Freakzilla
(Post 1242756)
I have about 30,000 items to list. I haven't got the time to do individual videos for each. I appear at the top of searches already. Will see how it goes.
| Hmmmmmmmmmmmmm I see I see.
Yea, that's unrealistic to do videos.........
What's your method to get to the top of searches? |
Re: Anyone selling on TikTok shop?
Quote:
Originally Posted by solefoodbk
(Post 1241237)
These a$$holes are trying to steal $4000+ from me. I will get my money back somehow.
| real rough to see that's happening to you |
| Freakzilla | 06-08-2024 08:06 AM |
Re: Anyone selling on TikTok shop?
I really don't know, it must be luck. Lol Still feeling my way around this. Quote:
Originally Posted by SaiJin
(Post 1242790)
Hmmmmmmmmmmmmm I see I see.
Yea, that's unrealistic to do videos.........
What's your method to get to the top of searches?
| |
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