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- - iOffer: Account Under Review (https://www.aspkin.com/forums/general-platform-discussions/55041-ioffer-account-under-review.html)

albaniansniper

01-06-2013 04:04 AM

iOffer: Account Under Review

Hi everyone,:help:
I was going to open an seller account with I offer and all went ok, they said that they will debit my card something a small amount just to come back in few days later to verify my bank account at last,but when I try to enter that small amount it just wont go through. I try it 3-4 time and then come out with this message down below.

Code:

Account Under Review

Your account has been temporarily placed under review.
 

Please be sure that you have paid your fees in full. Many times, restrictions to your accounts are caused by outstanding or overdue fines not being paid.
 

After you have cleared your balance, please contact us here or our customer service staff regarding your account.

I send an email regarding this issue but not a respond yet?
Any suggestions?

Laritha

01-06-2013 06:02 AM

Call them to be sure.

albaniansniper

01-06-2013 12:30 PM

Quote:

Originally Posted by Laritha (Post 407697)

Call them to be sure.

No Phone number by the way, Also I'm based in UK calling Usa Isn't Cheap.

rsot	01-06-2013 01:24 PM

How many days have passed since you e-mailed? If more than 72 hours, would suggest a polite and formal call to follow-up. Know all details of your account in terms of registration info in case they ask

albaniansniper

01-06-2013 04:45 PM

has not been 72 hours yet but I guess I just have to wait for now.

GreenBean

01-07-2013 04:05 AM

Major problem is iOffer do not offer phone contact.

Best I might suggest is seeing what is on their hopeless Help site.

They are known to take a long time to respond unless it suits them

:pout:

yotano211

01-07-2013 04:12 AM

Quote:

Originally Posted by GreenBean™ (Post 408070)

Major problem is iOffer do not offer phone contact.

Best I might suggest is seeing what is on their hopeless Help site.

They are known to take a long time to respond unless it suits them

:pout:

wow, they dont provide much of customer support and yet their fees are at ebay level high.

GreenBean

01-07-2013 04:14 AM

Quote:

Originally Posted by yotano211 (Post 408072)

wow, they dont provide much of customer support and yet their fees are at ebay level high.

Aye, they do not 'do' customer service.

albaniansniper

01-09-2013 12:17 AM

Finally they wrote back to me and Account is back.
I have the amount they deposited in the account but wont let me pass that stage.
My location is UK now what do I add?
Do I add £0.01 or $0.01 or just numbers 0.01 :noidea:
http://s2.postimage.org/3wys8g8c9/09...3_05_06_28.jpg

derbydave

01-09-2013 03:37 AM

Quote:

Originally Posted by albaniansniper (Post 408683)

i did this a few months ago. it deposited in £'s but had the dollar amount in the subject line (of where it came from). check your statement online (if you can) and it should tell you

albaniansniper

01-09-2013 04:47 PM

I have two small amount.
From ioffer is: £0.39
The other one saids 'non sterling transacti is just: 0.01
When i enter the amount it shows this message as shown down below!
http://s7.postimage.org/o39d7qd8r/09...3_21_46_09.jpg

What I'm doing wrong here? :noidea:

BigCJ

01-11-2013 12:02 PM

You did nothing wrong. This is the process and it is flawed.

I sold on ioffer around a year and a half ago and had to jump through the same hoops.

Just shoot them another email to tell them about your processing error

sax4	01-17-2013 02:45 PM

I registered with Ioffer a while ago, go some sales pretty quickly, but they also put some of your listings under review pretty quickly, especially if they are high risk categories, ie movies etc

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