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  #1  
Old 04-17-2017
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Default hi

Hey,
I received the below email from Amazon, regarding a concern over the authenticity of one of my items.
Hello,
We are reviewing your account because of concerns about the authenticity of the items below. We would like to work with you to resolve the concern and complete our review.
Within 7 days, please reply to this email with the following:
-- Copies of invoices or receipts from your supplier issued in the last 365 days. These should reflect your sales volume during that time.
-- Contact information for your supplier, including name, phone number, address, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
If we do not hear from you within 7 days, or we are unable to confirm the information you provide, we may remove your listings.
If we find other problems or receive complaints about your listings, we may not allow you to sell on Amazon.com.

Copies of invoices or receipts from supplier I don't have. Please advise what to do

Last edited by JamesNorth101; 04-17-2017 at 03:56 PM.
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  #2  
Old 04-18-2017
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Default Re: hi

Welcome to the forums friend.
This request for those items is not going to just go away. Sounds like it might be time to get 'creative'. Understand that even if you provide them what theyre asking for theres no guarantee the situation will be resolved in your favor.
Good luck.
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  #3  
Old 04-18-2017
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Default Re: hi

Welcome to the forums - while slokor is right, consider yourself lucky OP - Amazon has been known to just delete accounts on suspicion. Best of luck
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  #4  
Old 04-20-2017
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Default Re: hi

welcome to the forums
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