Hello and Thanks in Advance!
i recently opened a seller account , and once i logged in i got this suspended message.
didn’t make any order yet to have an invoice from a supplier and i don’t have a business license .
i have sent them my internet bill , electric bill but they didn’t accept it ,and i have active credit card they already charged me 39.99 .
i’m kinda scared to have a order from a supplier and then they don’t unsuspend my account .
Appreciate any suggestions .
hello,
We are reviewing your Amazon.com3 seller account. During our review, you will not be able to sell on Amazon.com3.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to
payments-funds@amazon.com.
Please provide the following documents and confirm there is a valid credit card on file:
–Utility bill with name and address visible
–Business license, if applicable
–If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.
You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please send the documents to
seller-performance@amazon.com.
Once we receive your documents, we will review them and decide whether you may sell on Amazon.com3 again.
