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Old 08-05-2019
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Default Money stolen from Paypal, please help!

Please can anybody give me advice, I have a Paypal account of over 20 years, I recently let somebody from a charity make a payment for goods to my son who had no Paypal account, now 4 months later she has gone to her bank and claimed back £2,700 without any communication or action through PayPal, nothing in the resolution centre, She said she didnít know her bank had done it but that action can only be raised by her. My son has proof that she received her orders and even sold them on her charity site but Paypal will not help me because I have no seller protection, I do not have £2700 to pay back to Paypal, it has ruined me and my paypal, my bank account and my good credit rating. Please if anybody has any advice I could really use it.
Many thanks, Jacqui
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Old 08-05-2019
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Default Re: Money stolen from Paypal, please help!

Why do you have no seller protection?

How is your bank and credit rating ruined exactly?
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Old 08-05-2019
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Default Re: Money stolen from Paypal, please help!

Hi, apparently the payment was made as a friends and family payment!
Now I have a -£2700 in Paypal and they want me to pay it back to them from my bank account, I donít have it.
I have tried to reason with the woman who has taken it but got nowhere.
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Old 08-05-2019
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Default Re: Money stolen from Paypal, please help!

So what has essentially happened is that you assumed receiving money via friends & family payment rather than goods would be the safest bet but unfortunately you gave up "seller protection" picking this method. Technically the buyer gave up "buyer protection" as well but the bank / credit card issuer is another route to raise disputes outside of paypal. He/she will no doubt eventually have their paypal account suspended doing this.

There really is nothing you can do other than pay the debt and look at this as a very expensive mistake. A lesson to be learnt.
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Old 08-05-2019
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Default Re: Money stolen from Paypal, please help!

Take all your evidence to Citizens advice. I think legally threatening the lady that sold the goods on might make them settle their debt to you.
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Old 08-06-2019
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Default Re: Money stolen from Paypal, please help!

Welcome
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Old 08-07-2019
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Default Re: Money stolen from Paypal, please help!

Welcome to the forum - all the best as you master stealth

Sorry to hear about the story OP - good luck.
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Old 08-07-2019
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Default Re: Money stolen from Paypal, please help!

Welcome to the forums friend.
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Old 08-18-2019
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Default Re: Money stolen from Paypal, please help!

Welcome to the forum
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