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  #1  
Old 10-06-2010
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Default Ebay put me on food stamps

I have been a seller on Ebay for 14 years My feedback is almost 17000 and I have a 99% positive rating ... Yesterday Ebay put me on food stamps ...They suddenly began holding up money on my Pay Pal account and De listed almost 600 of my listings ..This all done without so much as a phone call or email ...I am now out of business and 4 of my employees are also out of business ...I needed the money I have earned on Ebay to survive ...THE REASON I WAS TOLD AFTER WAITING 31 ON HOLD ON THE PHONE WAS THAT MY DSR ON THE SUBJECT OF "ITEM NOT AS DESCRIBED " WAS TOO HIGH... i WAS TOLD I CAN'T APPEAL I HAVE BEEN TERMINATED END OF STORY ...I NEED HELP I HAVE SPENT 14 YEARS TO BUILD MY BUSINESS THEY TOOK IT IN A FW HOURS ...ANY HELP WOULD BE APPRECIATED.. ----

Last edited by aspkin; 10-06-2010 at 12:03 PM. Reason: private info
The complete step-by-step guide to get back to selling today!

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Old 10-06-2010
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Welcome to the forums - would suggest you edit to remove name.

Sadly a bunch of us here have all experience this situation in one way or another and that is why we are here =(

Get the stealth guide pronto or read around the forums for information to learn how to restart up on ebay and paypal...it's not hard at all.

I look forward to seeing you around the forum and contributions. All the best.

Feel free to PM
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Old 10-06-2010
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you can back on ebay if you follow the guide.

your only issues might be if your products are very distinctive.
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Old 10-06-2010
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Quote:
Originally Posted by aimtoplease View Post

I WAS TOLD MY DSR ON THE SUBJECT OF "ITEM NOT AS DESCRIBED " WAS TOO HIGH...---
I dont want to be cold, but how high is too high?
There are always bad buyers expecting too much. But if a huge amount of your buyers were not happy, you think this was ebays fault?
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Old 10-06-2010
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Originally Posted by pod View Post
I dont want to be cold, but how high is too high?
There are always bad buyers expecting too much. But if a huge amount of your buyers were not happy, you think this was ebays fault?
except with a 99% feedback rating he wouldn't have a huge amount of unhappy buyers
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Old 10-06-2010
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yes, that would make sense for sure. Not sure what eBay considers bad enough to pull the plug on a huge seller with no warnings though. So that's why I asked. Something isnt being explained here...
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Old 10-06-2010
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Let's wait for a follow-up from aimtoplease - 1st post...all the best
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Old 10-06-2010
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Quote:
Originally Posted by Melissa1971 View Post
except with a 99% feedback rating he wouldn't have a huge amount of unhappy buyers
so get the stealth guide, and use the tactics to solicit all of the happy buyers he's received over the years
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Old 10-06-2010
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Quote:
Originally Posted by aimtoplease View Post
I have been a seller on Ebay for 14 years My feedback is almost 17000 and I have a 99% positive rating ... Yesterday Ebay put me on food stamps ...They suddenly began holding up money on my Pay Pal account and De listed almost 600 of my listings ..This all done without so much as a phone call or email ...I am now out of business and 4 of my employees are also out of business ...I needed the money I have earned on Ebay to survive ...THE REASON I WAS TOLD AFTER WAITING 31 ON HOLD ON THE PHONE WAS THAT MY DSR ON THE SUBJECT OF "ITEM NOT AS DESCRIBED " WAS TOO HIGH... i WAS TOLD I CAN'T APPEAL I HAVE BEEN TERMINATED END OF STORY ...I NEED HELP I HAVE SPENT 14 YEARS TO BUILD MY BUSINESS THEY TOOK IT IN A FW HOURS ...ANY HELP WOULD BE APPRECIATED.. ----
If you have paypal with money on hold alot of money you might get a lawyer since it's a legit account and get your money asap.

Summary: go stealth with tons of accounts because ebay and paypal are gone wild these days with screwing sellers. At some point in the near future they will go out of business and new companies will rise that's if ebay and paypal don't buy them out like they do for everything in competition.

Good luck!
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Old 10-06-2010
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Never put all your eggs in one basket...especially not these days...sales are sales and paypal is paypal.....nothing is gaurenteed....
  #11  
Old 10-06-2010
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Unfortunately your situation is not unique. eBay has been doing this to sellers, even large ones, for years.

On September 15th, you are a beloved member of the eBay community, a top-rated seller, Powerseller and a business owner.

On September 16th, you are "No Longer a Registered User". your 99% positive feedback does not matter, your money is frozen for 6 months and you are a newly-minted welfare recipient.

Arguing with eBay will do no good. We've all heard storeis about accounts being reinstated, but it is rare.

And it hurts. It really does. You THINK you are doing everything right, you sell only legal and legitimate items, you give great customer service and have been doing business for years. Then eBay closes your account and refuses to tell you why, all you receive are form-letter emails. You are dumbfounded because you cannot believe that after 14 years they will not even give you the courtesy of an appeal. It is almost impossible not to take that personally. You paid tens of thousands of dollars (or even hundreds of thousands) over the years and they could care less.

Mourn the loss for a couple of days if you must. Cry, scream, do whatever it takes to get it out of your system. Then go stealth. Spread your sales over many accounts. That way, if one gets closed, you don't lose 100% of your business.

Try selling on Amazon as well. Start a website. Whatever it takes. Depending on eBay for your living is like depending on a crack-whore to get $100,000 in cash safely from your office to your bank.

I wish there was another way, like a secret phone number to call, or the right words to put in an email, but those simply do not exist. You will definitely take a hit financially. But the quicker you deal with the situation, the quicker you can get back to where you were. But it takes time, it is not an instant process.

And realize that you are not alone. There are THOUSANDS of others who are dealing with it now, or have dealt with it in the past. I know that does not make it any easier, but right now you need to know the TRUTH.

Some people who have never had a problem with eBay see this forum and assume the users here are a buch of con-artists, counterfeiters and crooks. But most of us are honest people who lost an eBay account for silly reasons. It happens more than you would think.

Good luck!
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Very well written post Jeff
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Old 10-06-2010
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Quote:
Originally Posted by jtct2010 View Post
Very well written post Jeff
Ditto! I went to Food Stamps overnight too...My friend, from my experience, Stealth IMMEDIATELY is the way to go...Don't let depression keep you down...
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Old 10-07-2010
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Quote:
Originally Posted by rcdrivertim View Post

Stealth IMMEDIATELY is the way to go...Don't let depression keep you down...

.
Yes. Yes. Yes. I pouted for over a year when I got beat... Mistake. Get back on that horse and ride her
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Old 10-07-2010
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I too had a 99.2 % fb, 8 years selling history and a cummulative 8000 fb, and was taken down for low DSR on shipping time combined with a few "where is my item" cases opened by buyers who used that instead of "ask seller a question". It really does not take much.

all my other DSR were fine. I got no call, no nothing. I also spent 10's of thousands in fees over the years.

Ebay is a disgrace.

learn what you can as fast as you can, with the stealth guide and here with so many helpful people. I think I would have lost my nut having to deal with this on my own if I had not found this forum.
  #16  
Old 10-07-2010
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Quote:
Originally Posted by rcdrivertim View Post
Ditto! I went to Food Stamps overnight too...My friend, from my experience, Stealth IMMEDIATELY is the way to go...Don't let depression keep you down...
This is EXTREMELY IMPORTANT and right on the money! Don't allow yourself to fall into a depression over this. The longer you wait to get back in the game, the more difficult it will become and the worse your finances will get. Take positive action IMMEDIATELY. Don't let these BAST*RDS WIN!
  #17  
Old 10-07-2010
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Quote:
Originally Posted by First Edition View Post
so get the stealth guide, and use the tactics to solicit all of the happy buyers he's received over the years
Their ebay id's are not identifiable since most of the letters in their ebay names display as astericks so you cannot take anothers customers away

Last edited by Melissa1971; 10-07-2010 at 11:57 PM.
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Old 10-08-2010
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Boy, the more I read here, the more I realize what a (&^%#@%^& companies eBay & PayPal are, no wonder they screwed me too.
  #19  
Old 10-08-2010
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That is EXCELLENT advice Jeff and well written...Ebay can be very scary to beginners like myself...but it's good to know that S*** happens to everyone and we just have to get back up and start again STEALTH!
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Old 10-18-2010
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Quote:
Originally Posted by Melissa1971 View Post
Their ebay id's are not identifiable since most of the letters in their ebay names display as astericks so you cannot take anothers customers away
His own old buyers he does have their names and contact info if he saved it.

I did a mass emailing to 6 months worth of ebay buyers - directing them to my website. I only got two takers out dozens of emails. But I get make a few hundred bucks out of that mailing.

Always save those addresses from ebay sales. Make a spread sheet with real names, email addresses, and even mailing address. And then later do a mass mailing promotion, especially if you get terminated by ebay. This can bring in a few bucks while you are resetting up things.

I have an Ecrater Store also, and can send people there to look at my same items I have on amazon, and sometimes on ebay. But prices are a bit lower on my EC because there are no fees at Ecrater.com. I love it.
  #21  
Old 10-18-2010
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From what I understand is if 1 out of the 4 DSR categories hits the 1.0% mark for 1's or 2's then your account is gone for good.
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