Buyers sending returns - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > General Discussions (Off-Topic) > Introductions

Introductions Introduce yourself to the community!

Thread Tools
Old 07-25-2015
Junior Member
Join Date: Oct 2014
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 39%
iTrader: (0)
Default Buyers sending returns

What the best wording when buyers ask you why address is different when returning item?
Reply With Quote
The complete step-by-step guide to get back to selling today!

Old 07-25-2015
Haidukken's Avatar
Executive [VIP]
Join Date: Jan 2015
Posts: 1,229
Thanks: 270
Thanked 459 Times in 264 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Buyers sending returns

If its the same city, I always say that I've moved since opening an eBay or that you are on holiday and you don't want an item to "get lost in the mail" so could they perhaps send it to your friends address.

I usually just offer 80-100% refund and tell them to keep the item- Packing something and a visit to post office wastes more time than some items are worth- Anything under 50 in my case.
Reply With Quote
Old 07-25-2015
rsot's Avatar
Executive [VIP]
Join Date: Dec 2009
Posts: 58,575
Thanks: 4,633
Thanked 7,147 Times in 6,513 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default Re: Buyers sending returns

Welcome to the forums - all the best as you learn stealth

Tell the buyer, we are a business with a separate returns department (obviously with more explanation)
Reply With Quote
Old 07-25-2015
Senior Member
Join Date: Mar 2010
Posts: 156
Thanks: 251
Thanked 252 Times in 129 Posts
Activity: 31%
Longevity: 75%
iTrader: (100)
Default Re: Buyers sending returns

Welcome to the forum.Good luck
Reply With Quote
Old 07-25-2015
richie2065's Avatar
Senior Member
Join Date: Mar 2015
Posts: 537
Thanks: 14
Thanked 69 Times in 53 Posts
Activity: 5%
Longevity: 36%
iTrader: (0)
Default Re: Buyers sending returns

All depends on the item value in my case.. having to email the person your real postal address carrys risk with ebay monitoring messages so sometimes better to offer partial refund or just take the hit if you can and refund in full and tell them they can keep it in exchange for good feedback
Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
safer: sending gift or sending normal payment p2p? (not stealth) blockhead PayPal Talk 8 01-01-2015 06:46 PM
New system raises a flag on buyers account to protect sellers sending untracked mail Dazzler87 eBay Discussion! 2 06-26-2014 04:36 PM
Help with international buyers requesting returns hulkman Amazon 19 04-03-2014 09:24 PM
Delays with Paypal confirming and sending invoices to buyers Freddyferdinand Australia eBay & Paypal 0 11-06-2012 07:56 PM
sending buyers from limited paypal to working stealth pp newstart2 Subscriber Discussions 6 04-02-2012 09:14 AM

Aspkin Group

All times are GMT -5. The time now is 03:16 PM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts