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-   Multiple eBay & PayPal Accounts (https://www.aspkin.com/forums/multiple-ebay-paypal-accounts/)
-   -   Inkfrog not pulling address information if buyer hasnt paid (https://www.aspkin.com/forums/multiple-ebay-paypal-accounts/111144-inkfrog-not-pulling-address-information-if-buyer-hasnt-paid.html)

rebelrob 10-06-2017 08:20 AM

Inkfrog not pulling address information if buyer hasnt paid
 
Hello
I am just trying to use inkfrog for the first time. Everything seems fine and it is pulling information over for all products that have been paid.

However if a user hasnt yet paid for an item it shows a message:

Buyer Details:
Buyer address not currently available because payment is pending. You may edit the address manually.

Is there anyway that the address details can be pulled over without the buyer paying?

I sell high value items and have been often contacting customers before payment has been made as we set all our products to "Courier heavy item" which blocks the buyer paying until the product is invoiced

oethumb39 10-07-2017 02:17 AM

Re: Inkfrog not pulling address information if buyer hasnt paid
 
Try clicking on 'Send Invoice' to buyer without actually sending it.
you can see the buyer's address

rebelrob 10-12-2017 09:00 AM

Re: Inkfrog not pulling address information if buyer hasnt paid
 
Hello
Tried this but unfortunately it didnt work


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