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  #1  
Old 04-15-2008
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Default Google checkout horror story, what to do? - always give Google legitimate information

I made a few sales on eBay and used google checkout to get paid. Although good idea at the beginning, it now back fired. Google wants all the information now, and I used ⊗⊗⊗⊗ information to sign up. In other words I won't be able to provide that information:

copy of credit card used (I used VCC)
copy of driver license number
proof of address used (I used ⊗⊗⊗⊗ address)
invoice for some items I sold, including supplied information (and I sold VeRO)


This is bad. Balance is $49 roughly, and I spend about $10 on shipping, and another $5 on materials.

To top that, they some how found out I'm selling porn, and asked me not to do it again or else.


What do I do now?



Do I cancel all payments, explain to the buyers that google checkout won't accept payments for porn, and instead send them money request via PayPal?

Do I let this go and loose these money?


Tell me what can I do?



This is a learning lesson, DO NOT USED GOOGLE CHECKOUT. I was ready to kiss them just a few days before, because everything seemed to be going perfectly, but now it backfired. It's horrible.
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  #2  
Old 04-15-2008
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Right, giving ⊗⊗⊗⊗ information to Google is pointless; they're not sharing information with eBay.

If it were me I'd try to update my Google details with real information and send the docs they want. I'm not sure if this is possible, but try it.

You're going to have to find another payment processor if Checkout isn't allowing you to sell your items.
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  #3  
Old 04-15-2008
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Yeah never give ⊗⊗⊗⊗ info for a merchant account, theres no need to

As far as your items you should check out other sellers in that category and see what they are using..
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  #4  
Old 04-16-2008
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Actually, I remembered now. I opened that account with my real information. But I used the ⊗⊗⊗⊗ info for business name. So they want something to confirm each (EACH) address.

We'll see what happens.

Ever since I got suspended off eBay I learned to take negative things as positive learning experiences.
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  #5  
Old 04-07-2009
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Why would you lie to Google????

lol . . . damn too much aspkin has your mind on stealth mode

as long as your not straight up robbing people Google won't limit your account like paypal does - the wont share your info with ebay - they wont even charge you a processing fee if you using google ad words!!!

A suggestion too anybody who is serious about selling online - dont mess up your Google account they are the future - they will eventually replace pay pal as the preferred payment option online !!!


eBanza.com NO LISTING FEE!!! NO EVIL!!!
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  #6  
Old 04-07-2009
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*coughs* extension is no longer here on the forum
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  #7  
Old 08-11-2009
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Lol, I like the cough. Why? What happened to him?
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  #8  
Old 08-14-2009
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why would google checkout refuse porn?
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  #9  
Old 08-15-2009
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Because they give it away free in Google Images and Google Videos.

They don't want the competition. <snarfles>
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  #10  
Old 08-19-2009
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Vic how would you know about that porn stuff? LOL

Quote:
Originally Posted by vicvelcro View Post
Because they give it away free in Google Images and Google Videos.

They don't want the competition. <snarfles>
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  #11  
Old 08-20-2009
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What are you so delicately trying not to say?
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  #12  
Old 08-28-2009
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I am beginning to use Google and want to know if others have found that they are hard on vero items from websites? I would use veiled titles.
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  #13  
Old 08-28-2009
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Horrible.... be very wary about dealing with them
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  #14  
Old 10-07-2009
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Default Google Limited!

Has any one experienced this with them?
Verification information requested
We were unable to verify the account information provided during the signup process. While you can still accept and charge new orders, you must provide additional information before you can receive any future payouts.

The verification process typically takes two to three business days after we receive all of the requested documentation. However, in limited cases, the processing time may extend beyond three days. We'll contact you by email once we've received and verified your information.


Google Checkout was unable to verify the account information you provided during the sign-up process. Although you may still accept and charge new orders at this time, you are required to complete the form below to receive any future payouts.

Note: The account verification process is not related to the bank verification you completed during sign up.

Collect all of the following documents, and write your Google Checkout Merchant ID number at the top of each document:
The front of the credit/debit card you used to sign up. Conceal the first 12 digits, leaving only the last 4 visible. For American Express cards, you're also required to conceal the 4-digit Card Verification Code on the card's front.
The front of your driver's license.
The original supplier invoices/receipts for your last three orders. If you have processed less than three orders, please submit the original supplier invoices for all your orders. Invoices must contain order details and your supplier's phone number.
Proof of address for each address entered in your Google Checkout merchant account. Acceptable forms of proof of address include:
Driver's license with matching address
Bank statement
Credit card bill (please black out the first 12 digits of your card number)
Water, phone or other utility bill
Business license
Information on the services or items you're providing, the nature of your business, and how you acquire your customers to help us better understand your business.
Scan or take a digital photograph of each document, making sure the copies are clear and legible.
Submit the documents to Google within five business days using the form below.
The verification process typically takes two to three business days after we receive all of the requested documentation. However, in limited cases, the processing time may extend beyond three days. We'll contact you by email once we've received and verified your information.

Learn more about the account verification process.


Please Help! I
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  #15  
Old 10-07-2009
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When i use to use GC i wouldnt ship no items till i was sure the money was out of google and in my bank! That away if i was hit with the above i would simply refund the buyer and open another GCO and start over again.

If you sale VeRO items legit or not u will have problems with GCO they shoot first and ask ?'s later.
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  #16  
Old 06-14-2010
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Quote:
Originally Posted by SECondplaygames View Post
Has any one experienced this with them?
Verification information requested
We were unable to verify the account information provided during the signup process. While you can still accept and charge new orders, you must provide additional information before you can receive any future payouts.

The verification process typically takes two to three business days after we receive all of the requested documentation. However, in limited cases, the processing time may extend beyond three days. We'll contact you by email once we've received and verified your information.


Google Checkout was unable to verify the account information you provided during the sign-up process. Although you may still accept and charge new orders at this time, you are required to complete the form below to receive any future payouts.

Note: The account verification process is not related to the bank verification you completed during sign up.

Collect all of the following documents, and write your Google Checkout Merchant ID number at the top of each document:
The front of the credit/debit card you used to sign up. Conceal the first 12 digits, leaving only the last 4 visible. For American Express cards, you're also required to conceal the 4-digit Card Verification Code on the card's front.
The front of your driver's license.
The original supplier invoices/receipts for your last three orders. If you have processed less than three orders, please submit the original supplier invoices for all your orders. Invoices must contain order details and your supplier's phone number.
Proof of address for each address entered in your Google Checkout merchant account. Acceptable forms of proof of address include:
Driver's license with matching address
Bank statement
Credit card bill (please black out the first 12 digits of your card number)
Water, phone or other utility bill
Business license
Information on the services or items you're providing, the nature of your business, and how you acquire your customers to help us better understand your business.
Scan or take a digital photograph of each document, making sure the copies are clear and legible.
Submit the documents to Google within five business days using the form below.
The verification process typically takes two to three business days after we receive all of the requested documentation. However, in limited cases, the processing time may extend beyond three days. We'll contact you by email once we've received and verified your information.

Learn more about the account verification process.


Please Help! I


Sounds like Google Checkout is WORSE than Paypal, Anyone else have such a tough time?
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  #17  
Old 06-14-2010
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I think I've been canned 3 times by them without so much as one completed payment to my bank. The last reason I was suspended was because I didn't put in my website url. They sent me an email notifying me of this. I logged in the next day to do it and by then I was already suspended. They are definately worse than paypal, but in different ways. With paypal there's a chance to make money even though there's always the looming chance that they'll steal from you. With googlecheckout there's barely even a chance to stay a member. I don't understand why they don't allow the sale of porn. It's not like it's illegal.
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  #18  
Old 06-14-2010
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Out of all the information they seek a WEBSITE is also Reqiured
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  #19  
Old 06-14-2010
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A website is not required info if you don't have one, which I didn't. When I finally got one I neglected to give it to them. That's still no excuse to delete my account without giving me 24 hours to respond to this simple request.
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  #20  
Old 06-14-2010
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I am actually thinking of using Google, to try and get away from Paypal a little, I actually opened an account, all legit info, no Website attached though, I wanted to Redirect as many Paypal Payments as possible to google, the way I have it planned is that a small group of people spread out around the country would be sending regular payments of various amounts ($50.00 - $500.00) for services that I render for them. There would be No Invoices Per say, No tracking Number or anything associated with a Tangible product. It would be like I am a Lawyer charging for advice. Simple Payments Just sent to me. Judging from reading some of the stuff here it sounds like I need to Rethink my Plan.

Last edited by slapped; 06-14-2010 at 11:10 PM.
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  #21  
Old 06-28-2010
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I am quite surprised to read this, I have had a GCO account for over 12 months now, granted there is not a lot of money flowing through itm maybe 3 or 4 transactions per month, it is linked to my web design and hosting website, never had a minutes problem with them.

In fact my very first payment I had through them was for an item I sold on Ebay to an international buyer based in the netherlands he paid me no problems money transferred straight to my bank account, same with every transaction ever since.

I do have quite a good "history" though with Google, I have an adwords account, actively use webmaster tools etc etc all linked to the same email address and website, never had to "prove" anything to them............

Might be beneficial to use their "other" services using the same email address as well who knows this is my experience with them anyhow.......

As said though my payments all revolve around web design and hosting now no tangable goods at all really apart from the odd 1 or 2.

Thought I'd add this is not a stealth account and would have no problems passing any of google's verification procedures maybe that is the difference? As well as the low amount that passes through it..........

Hope I have not tempted fate lol

Last edited by itsme; 06-28-2010 at 06:16 AM.
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  #22  
Old 07-03-2010
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you need to get worried if your adword act was ever suspended they will close ur g checkout as well . speaking this from personal experience trust me
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