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PAYPAL, invoice/business info
 

Hi there,

I recently had a stealth account require documents i.e invoices of my stock, business information, tracking info etc.. i have uploaded these now but wondering how long does it take for them to review?

I have money in the account that is frozen and my ebay fees need paying (they have tried to take payment but has been reversed) Don't want my ebay to be ruined due to not paying the fees.

Any advice would be gratefully received, i know a lot of people don't recommend calling paypal but i am seriously considering it.

Thanks in advance.

Re: PAYPAL, invoice/business info
 

The normal response time is within 48 hours.

All of the resolution steps need to have an "In progress" or "Completed" mark beside them for the review to take place.

Re: PAYPAL, invoice/business info
 

Hi,

Thanks for that, the tracking one i have already submitted but it doesn't say "In progress" or "Completed" i have clicked on resolve but i can't upload tracking again, is that normal?

There are 4 parts to this i have 1 x "Completed" 2 x "In Progress" and the tracking one just says resolve with nowhere to add tracking info again.

Re: PAYPAL, invoice/business info
 

Wait 48 hours.

If you haven't had a response by then, give them a call.

Re: PAYPAL, invoice/business info
 

I have the same problem let me know if you solve it by calling their

Re: PAYPAL, invoice/business info
 

Same here! Let us know please.