I am sorry for all your troubles. We should be collecting letters like this to send to our Goverment..WE ARE ALL p***** at paypal.
Can you find out if there are any freight numbers you can give? Ask the post office or customs? Have you ever done similar transaction before and have some paperwork on it, or some of your friends might have, or try to find some forms on Internet, and than shop it? That may help to.. . Are you drop-shipping the bikes?
First try to get on the phone and ask to speak with PayPal manager there and kindly explain in what situation they put you and go over ALL of the documents you supplied already.
If none of this works and the worst comes to worst, you can always refund the payments and cancel your orders.. or, try to borrow from family if you are certain PayPal will give you the money after you deliver and receive feedback.
Regarding new Stealth accounts..a photo ID is a photo ID.. How about International Drivers License? Does not have to be Passport, right?
I hope I could be of more help, but maybe someone else has better solution for you. Good luck! :pout:
Just wanted to add... Do you have to use PayPal for this kind of transactions? maybe not, and if so.. go, get Merchant account! Just a thought... |