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-   -   Personal and Business accounts got limited because of a silly mistake (https://www.aspkin.com/forums/paypal-limited/132224-personal-business-accounts-got-limited-because-silly-mistake.html)

mozang0 12-21-2019 01:47 PM

Personal and Business accounts got limited because of a silly mistake
 
The story is quite long, but I'll try to make it as short as it can.

In late 2017, I decided to start selling on eBay so I created a business account on both eBay AND PayPal.

Recently (maybe 2 months ago), I came to the conclusion that I should sell personal and business items separately, so I also created personal accounts on both platforms.

A couple of days ago, both of my PayPal accounts got limited simultaneously. I tried to contact customer support, but they would only say that I broke the user agreements without actually giving me a reason/explanation.

However, the person on the phone did mention a 3rd account and then it clicked.
I had a personal account on PayPal about 2-3 years ago, that I only used for online purchases.
I completely forgot to close the first personal account before opening the new one...


Is there anything I can do to prove that this was all a silly mistake? (e.g. the history of transactions on the first account)
I stopped using the first personal account back when i opened the business account in 2017.

Any sort of help would be appreciated!

james_112233 12-21-2019 02:15 PM

Re: Personal and Business accounts got limited because of a silly mistake
 
Keep calling and explaining to different agents until one of them restores your privileges. It's not stealth accounts so they should eventually listen to you. Good luck.


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