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-   -   Do paypal ever ignore emails? How long do they typically take to reply. (https://www.aspkin.com/forums/paypal-limited/133993-do-paypal-ever-ignore-emails-how-long-do-they-typically-take-reply.html)

RichardRichardRichard 02-29-2020 02:32 PM

Do paypal ever ignore emails? How long do they typically take to reply.
 
Account got perm limited, they blaclisted my address, on phone they said they can't do anything. The first time I emailed "aup@paypal.com" and "appeals@paypal.com" and they replied in the paypal message centre and said there was nothing they can do about it, afterwards I sent 3 emails and added in "executiveoffice@paypal.com" and also remailed the other 2 again.

4 days later and they haven't replied, is it possible they just skipped my emails?

Pathos 03-01-2020 08:13 AM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Yes, they ignore completely.

I've noticed the phone lines now for once your account is limited are endless ques. My recent one got limited, I called up out of curiousity, entered one time pass code..I gave up after two hours waiting.

Jigsaw 03-01-2020 08:48 AM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Do you know the reason why they perm limited you?

RichardRichardRichard 03-01-2020 08:57 AM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Quote:

Originally Posted by Jigsaw (Post 1073864)
Do you know the reason why they perm limited you?

I broke their AUP, even though I'm like 100% certain I didn't.

I just sell virtual goods

Pathos 03-01-2020 01:09 PM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Quote:

Originally Posted by RichardRichardRichard (Post 1073865)
I broke their AUP, even though I'm like 100% certain I didn't.

I just sell virtual goods

Are the details and ID on the account completely real and your own?

Ozzie_Stealth 03-02-2020 11:20 AM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Quote:

Originally Posted by VPSGuy (Post 1073939)
They are holding £2500 of my money. They said they will hold it 180 days, that was more than 12 months ago. They reply to my emails with template messages explaining suspensions and saying it takes 180 days... then i reply and they ignore me.

Time to file a complaint with the ombudsman

SaiJin 03-02-2020 11:36 AM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Quote:

Originally Posted by RichardRichardRichard (Post 1073865)
I broke their AUP, even though I'm like 100% certain I didn't.

I just sell virtual goods

Virtual goods... there you have it.

That's most likely the reason you got nailed.

Digital stuff is always very risky

RichardRichardRichard 03-02-2020 02:30 PM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Quote:

Originally Posted by Pathos (Post 1073944)
Are the details and ID on the account completely real and your own?

completely real and my own, yes

RichardRichardRichard 03-02-2020 02:31 PM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Quote:

Originally Posted by SaiJin (Post 1074210)
Virtual goods... there you have it.

That's most likely the reason you got nailed.

Digital stuff is always very risky

yeah just annoying, already got a stealth but they wont let me withdraw :/

TheyBannedMe 03-02-2020 10:51 PM

Re: Do paypal ever ignore emails? How long do they typically take to reply.
 
Oh yeah, they ignore emails all the time. I dont think I ever got a reply from executiveoffice@paypal.com, unless it was through a BBB dispute which is a whole different thing obviously.


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