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Originally Posted by sickofit (Post 1128406)

Little bit of an update on this:

The BBB originally said PayPal had to respond by 20th December... now it has changed to December 24th. I have a feeling that will probably change again because I doubt PayPal are going to respond to my BBB complaint on Christmas Eve.

I emailed aup@paypal.com and actually received an email in the message centre from a PayPal representative called Wayne. He just rehashed the same canned message they spam me with, but now I know this email actually gets to a staff member. I’m going to send another email to aup@paypal.com and keep pushing.

I do have ammo against them because their employee told me the actual reason for the limitation. They can’t hide behind their general vague excuse of “high risk or fraudulent behaviour”. I know the reason and I can prove it’s unfounded because I have a passport to prove I am who I say I am, so an IP address link shouldn’t matter.

Originally Posted by moneyhustler88 (Post 1128409)

I'm in the same situation but my account was stealth - sorry but I though BBB could only be used if your USA based am I wrong?
Also OP for financial omnibudsmen 10 month wait so don't expect to hear back soon

Originally Posted by rsot (Post 1128416)

10 month wait? geez

Originally Posted by moneyhustler88 (Post 1128418)

Yes I just complained about a bank here in the UK in Feb 2020 and I won the case- the bank closed my account down wrong and I got approx $500 compensation plus the account re-opened - it was due to my sector of personal business...took them 10 months to resolve it and start looking into it....anyway just done a BBB on paypal for my stealth will let you know how it turns out -

Originally Posted by rsot (Post 1128420)

Best of luck - pp could be worse just because of the amount of backlog and sheer ignoring on their side

Originally Posted by bytor3k (Post 1125480)

But IF the BBB shaming works, I'm sure PP can whitelist an IP just as easily as they blacklist them

Originally Posted by sickofit (Post 1137097)

Thought I would drop an update in here for you guys.

PayPal have responded twice to my complaint on better business bureau. They are completely ignoring everything I have said and are urging me to contact them via their message centre because they cannot deal with a UK account in the USA.

I’ve told them I’m not accepting their BS and that I have explored every local and regional option available to me with no resolution or help from PayPal. Therefore I am taking it to their main American offices for a resolution because the main offices are in San Jose.

I’ve told them that they could easily liaise with their colleagues that deal with UK accounts and have this situation resolved. Hiding behind what they call “jurisdictional limitations” is not going to wash with me.

Originally Posted by agent006140 (Post 1137119)

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hindsight is always 20/20,you live in a building where wifi is included in rent,little do you know other tenants are selling and using Paypal,how many tenants are there?
if you have your own ISP ,this would not happen,but how would one know?but now you know.
did you go to Paypal seller forum,there are volunteers and Paypal reps there?
You have exhausted all the help you can get on this forum,since it is not a stealth account,you should go to Paypal seller forum and see if a rep would look into your case.