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Old 05-10-2021
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Default Selling Digital Goods and PayPal limited account

Ive got my account limited, holding some xx.xxx money, do you think ill get my money after 180 days? please mention that i sell only digital goods (advertising spots , paid subs etc) . some parts of messages i recieved:


Quote:
after reviewing your PayPal account, we've determined there to be excessive risk involved in doing business with you.
PayPal has made a business decision not to allow processing for certain products or services that may promote illegal activity.
These activities may be viewed as deceitful by the community. Because fairness and equality is essential to our values,
we have made the business decision not to allow these products or services
Quote:
PayPal reserves the right to limit access to any account reported to be involved in possible fraudulent or high risk behavior.
In the event of a dispute, PayPal will seek to recover the funds from you by debiting your PayPal balance and, if there are not sufficient
funds in your PayPal balance, PayPal reserves the right to collect your debt to PayPal by any other legal means.
Quote:
The activity on your account violates the PayPal user agreement therefore the account was limited.
PayPal maintains an Acceptable Use Policy to identify the types of products and services that are prohibited and those that require
pre-approval. Failure to comply with these policies will result in the limitation of your PayPal account.
Quote:
It is not currently possible to withdraw the funds in your PayPal account as these funds must be held to cover potential
payment reversals. When a PayPal account is permanently limited, your balance may be held. After 180 days, if applicable, we
will contact you with information on how to withdraw any money in your PayPal account.
Quote:
Firstly, I regret the inconvenience you have experienced in this matter so far and I appreciate the effort that you have
made in order to resolve this issue. I understand you are unhappy with the outcome of your account limitation but the decision
made cannot be appealed and that lead us to a decision to end our business relationship with you.
In accordance with our User Agreement, the money in your PayPal balance may be held up to 180 days from the date of the last payment received.
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Old 05-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

According to paypal you violated their PUA which means they can take your funds and you wont get them after 180 days. Plenty here have reported that sort of thing happening to them.
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Old 05-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

Quote:
Originally Posted by slokor View Post
According to paypal you violated their PUA which means they can take your funds and you wont get them after 180 days. Plenty here have reported that sort of thing happening to them.

since my limit is only few days ago, can i make complaint at BBB, CSSF, CFPB ,ombudsman ?

I have 2 accounts, 1 personal , and 1 business account. I have a legal business with VAT also.
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Old 05-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

If the acct is a stealth one it means you broke their TOS to begin with and have zero recourse.
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Default Re: Selling Digital Goods and PayPal limited account

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Originally Posted by slokor View Post
If the acct is a stealth one it means you broke their TOS to begin with and have zero recourse.

what do you mean "stealth account" ? . sorry im new here.
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Old 05-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

Paypal AUP violation,it can seize your money after 180 days,go to its website and look up AUP policy.
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Old 05-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

Quote:
Originally Posted by maxtorgr View Post
what do you mean "stealth account" ? . sorry im new here.
Is this your real and only account?
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Old 05-12-2021
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Default Re: Selling Digital Goods and PayPal limited account

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Originally Posted by SaiJin View Post
Is this your real and only account?
yes , never had any other.
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Old 05-15-2021
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Default Re: Selling Digital Goods and PayPal limited account

OP, what category or nature of product sold?
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Old 05-15-2021
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Default Re: Selling Digital Goods and PayPal limited account

paid subscriptions
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Old 05-15-2021
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Default Re: Selling Digital Goods and PayPal limited account

Quote:
Originally Posted by rsot View Post
OP, what category or nature of product sold?
mostly services and advertisement options.

my question is, why paypal at their UAP dont clarify which products are allowed, which are high risk , and which "may" promote illegal activity?
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Old 06-08-2021
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Default Re: Selling Digital Goods and PayPal limited account

acceptable use policy
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Old 06-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

Once a buyer complains with PayPal, the best thing is to always issue a refund immediately. No matter if they are dead wrong or the price of the item. It's not worth the consequences.
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Old 06-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

i didnt have any complaints.
but i had a lot of friends and family payments , no tracking, digital goods only, no fees for paypal.

my customers, even if i was telling them to pay from website, they still were sending directly to my email.
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Old 06-10-2021
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Default Re: Selling Digital Goods and PayPal limited account

If you didn't have any complaints, most likely you'll get your money back after the 180 days have passed if you only violated that rule. Maybe you can start afresh and make sure to pay the PayPal fees this time. The forum has a lot of useful advice but, with PayPal, the most important thing is to access it on a virtual machine or on a fresh Windows installation as they have a way to tell your computer ID. I am sure there are people who are way more knowledgeable than me here on this topic.
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